Home Care Coordinator

Interim HealthCare Inc.; Irvine (CA); On-site; USD 83,000 - 165,000; Full time

Benefits offered by this job

Paid sick leave

Mileage reimbursement for local travel

Paid training and professional dev.

Job summary

Interim HealthCare of Irvine is seeking an experienced Home Care Coordinator to manage caregiver scheduling, support clients and families, and maintain smooth daily services.

The role emphasizes care coordination, client visits, outreach to referral partners, and recruiting support in a small office setting.

Qualifications

• Two years of home care agency experience with caregiver scheduling and client services.
• Ability to manage schedule changes and communicate with clients, families, and caregivers.
• Strong organization, detail orientation, and reliable follow-through.
• Calm, practical problem-solving for competing priorities.
• Willingness to conduct client visits and community outreach.

Responsibilities

• Manage caregiver schedules and match caregivers with clients based on needs and availability.
• Address call-outs, open shifts, and schedule changes while informing clients and caregivers.
• Serve as a primary contact for scheduling questions and service concerns.
• Assist with new client intake, onboarding, and documenting service needs.
• Conduct regular client visits to review service quality and relationships.

Skills

Care scheduling

Client care

Communication

Organization

Multilingual

Driver's license

Education

Bachelor's degree preferred

Tools

Scheduling software

Email

Spreadsheets

Electronic records

Job description

Home Care Coordinator

Interim HealthCare of Irvine | Irvine, CA

Full-time | $30 per hour

Based in our Irvine office, with regular client visits and community outreach throughout Orange County.

Help clients receive dependable care at home while building strong relationships with families, caregivers, and our local community.

Interim Health Care of Irvine is seeking an experienced Home Care Coordinator to manage caregiver scheduling, support clients and families, and keep daily services running smoothly.

Care coordination will be your primary responsibility, supported by regular client visits, community outreach, and relationship-building with referral partners. You will also assist with caregiver recruiting, on-boarding, and office operations. This position offers variety for someone who enjoys hands‑on coordination, takes initiatives, connecting with people in the community, and contributing across a small office team.

What We Offer

• $30 per hour in base pay.
• $5,000 - 10,000 annual performance incentive opportunity based on referrals and business growth, subject to incentive-plan terms.
• Paid sick leave.
• Mileage reimbursement for business‑related local travel.
• Paid training and ongoing professional development.

Care Coordination and Client Support

• Manage caregiver schedules and match caregivers with clients based on service needs, skills, availability, and compatibility.
• Address caregiver call‑outs, open shifts, and schedule changes while keeping clients, families, and caregivers informed.
• Serve as a dependable point of contact for service questions, scheduling requests, and concerns.
• Support new‑client intake and onboarding, documenting service needs, preferences, and scheduling arrangements.
• Conduct regular/surprise client visits to review service needs, strengthen relationships with clients and families, and follow up on service quality.
• Check in with caregivers and work with office leadership to address concerns and support consistent service delivery.
• Maintain accurate schedules, caregiver availability, client records, and communication notes.
• Identify urgent service issues and escalates them promptly to the leadership team.

Community Outreach and Relationship Development

• Conduct regular outreach visits to build and maintain relationships with local senior communities, healthcare providers, and other referral partners.
• Represent Interim Health Care of Irvine at community events and networking opportunities.
• Work with office leadership to coordinate outreach activities and follow up on referral opportunities.
• Assist with marketing materials and maintain accurate referral contacts, outreach records, and follow‑up notes.

Caregiver Recruiting and Office Support

• Assist with caregiver recruiting by contacting applicants, conducting initial phone screens, and scheduling interviews.
• Support caregiver onboarding and follow up on required documentation.
• Help manage incoming calls, client inquiries, follow‑up communications, and routine office tasks.
• Collaborate with colleagues to balance scheduling needs, planned visits, outreach commitments, and office priorities.

What We’re Looking For

• At least two years of home care agency experience, including hands‑on caregiver scheduling, staff coordination, and client services.
• Demonstrated ability to manage schedule changes and communicate effectively with clients, families, and caregivers.
• Strong organization skills, attention to detail, and reliable follow-through.
• Calm, practical approach to solving problems and managing competing priorities.
• Confidence building relationships through client visits, professional meetings, and community activities.
• Comfort using scheduling software, email, spreadsheets, and electronic records.
• Collaborative attitude and willingness to contribute to recruiting, office operations, and marketing support.
• Valid driver’s license and reliable transportation for regular local client visits and community outreach.
• Multilingual skills.

Education

A bachelor's degree in gerontology, social work, public health, human services, healthcare administration, or a related field is preferred, but not required. Relevant certificates and coursework are also valued. Candidates with substantial hands‑on home care experience are encouraged to apply.

Helpful Experience

Caregiver recruiting, client intake, onboarding, referral relationship development, and familiarity with Orange County senior services would be valuable.

Location and Schedule

• Work from our Irvine office and travel regularly throughout Orange County for client visits and community outreach.
• Regular hours: 9 am to 5 pm
• After-hours/weekend coverage: Stand‑by and need based

Why Join Interim HealthCare of Irvine?

Your work will help clients receive consistent support at home and help caregivers succeed in their assignments. You will build relationships with the people you serve, strengthen our connections throughout the community, and contribute directly to the success of a locally owned Interim HealthCare office.

We value clear communication, initiative, dependable follow-through, and teamwork.

Interim HealthCare of Irvine is an Equal Opportunity Employer.