Home Care Branch Ops Leader — Growth & Client Relations

All Ways Caring HomeCare; Fishers (IN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Work/life balance

Medical, Dental, Vision

401k

Tuition Reimbursement

Great company culture

Job summary

All Ways Caring HomeCare in Fishers, IN is seeking a Homecare Branch Operations Manager to lead the overall branch, drive service delivery, and meet financial targets. You will manage sales, client relationships, and staff performance to ensure quality care.

The role requires supervisory and sales experience in healthcare, strong leadership and communication skills, and the ability to hire, train, and retain staff while monitoring expenses and improving patient satisfaction.

Qualifications

• 1+ years supervisory experience required.
• 1+ years sales or marketing experience in healthcare preferred.
• BS Degree preferred or equivalent experience.
• Ability to work flexible and after hours as needed.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication abilities.
• Problem solver with the ability to handle client and employee issues.
• Relationship-builder with a desire to grow business connections.

Responsibilities

• Oversee all branch operations to achieve financial goals and ensure profitability.
• Build and maintain relationships with clients, partners, and management.
• Lead recruitment, training, and performance management of branch staff.
• Manage HR functions including hiring, orientation, and employee relations.
• Monitor quality systems and manage risks related to compensation and expenses.
• Analyze financial reports and implement strategies to improve branch performance.
• Drive sales and marketing efforts, including lead generation, client proposals, and closing deals.
• Ensure excellent client service and maintain strong referral relationships.
• Develop and execute the branch's annual business plan.

Skills

Supervisory experience

Sales/Marketing in healthcare

People management

Leadership

Communication skills

Problem solving

Relationship building

Education

BS Degree or equivalent

Job description

All Ways Caring HomeCare in Fishers, IN is seeking a Homecare Branch Operations Manager to lead the overall branch, drive service delivery, and meet financial targets. You will manage sales, client relationships, and staff performance to ensure quality care.

The role requires supervisory and sales experience in healthcare, strong leadership and communication skills, and the ability to hire, train, and retain staff while monitoring expenses and improving patient satisfaction.