Home Care Assistant /Scheduler

Everyage; Thomasville (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Piedmont Crossing, Thomasville, NC, part of the EveryAge family, seeks a compassionate Home Care Assistant/Scheduler to support in-home care under a licensed nurse. You will help with direct patient care and essential scheduling tasks to ensure efficient service delivery.

You will maintain records, assist with audits, and uphold confidentiality while coordinating staffing and administrative duties in a fast-paced home care setting.

Qualifications

• CNA certification or completion of CNA program.
• Current CNA registration in state Nurse Aide Registry.
• Minimum 18 years of age and ability to pass competency evaluation if required.
• Commitment to 12 hours of in-service education annually.
• Strong organizational, communication, and time-management skills.

Responsibilities

• Provide patient care under the supervision of a licensed nurse.
• Coordinate staffing schedules and PAL requests; maintain assignment sheets and master schedules.
• Perform clerical duties and office support; maintain confidentiality and documentation.

Skills

Communication

Organization

Time management

Education

High School Diploma or GED

CNA program

Job description

Full Time Piedmont Crossing, Thomasville, NC, US

Salary Range: $16.00 To $18.00 Hourly

At Piedmont Crossing, a premier continuing care retirement community and part of the EveryAge family, we are dedicated to enriching the lives of older adults through compassionate care, exceptional service, and meaningful relationships. Our team members are the heart of our mission, providing personalized support that promotes independence, dignity, and quality of life. We are seeking a compassionate, organized, and detail-oriented Home Care Assistant/Scheduler to join our Home Care team.

Position Summary

The Home Care Assistant/Scheduler plays a vital role in supporting the delivery of high-quality home care services to clients in accordance with physician orders, agency policies, industry standards, and applicable insurance guidelines. Working under the supervision of a licensed nurse, this position provides direct patient care while also performing essential administrative and scheduling functions that contribute to the efficiency and success of the Home Care department.

This role combines patient support, scheduling coordination, and clerical responsibilities to ensure seamless care delivery, effective communication, and compliance with regulatory requirements. The Home Care Assistant/Scheduler maintains staffing schedules, supports daily office operations, assists with medical record audits, and upholds strict confidentiality in all aspects of the position.

Patient Care Support

• Provide quality home care services under the direction and supervision of a licensed nurse.
• Assist clients with approved in-home aide duties in accordance with established care plans and organizational policies.
• Promote client comfort, safety, dignity, and independence.

Scheduling & Staffing Coordination

• Develop, maintain, and coordinate staffing schedules for the Home Care department.
• Prepare and update assignment sheets, master schedules, and PAL requests.
• Ensure adequate staffing coverage while responding to scheduling changes and call-offs.
• Communicate schedule updates promptly to team members and supervisors.

Administrative & Office Support

• Perform a variety of clerical and office management duties that support departmental productivity and efficiency.
• Schedule meetings and appointments as needed.
• Maintain department files, records, reports, and correspondence.
• Facilitate the timely distribution of information and communications.
• Assist with maintaining standardized operational processes and procedures.
• Conduct medical record audits to ensure compliance and accuracy.
• Maintain a high degree of confidentiality regarding patient, employee, and organizational information.
• High School Diploma or GED required.

Experience

• Minimum of six (6) months of supervised work experience as a Nurse Aide in a skilled nursing or acute care setting required.
• One (1) year of related experience preferred.

Required Qualifications

• Successful completion of a Certified Nursing Assistant (CNA) program.
• Current and ongoing completion of all required in-service training.
• Listed on the state Nurse Aide Registry with no substantiated findings.
• Must be at least 18 years of age in accordance with Department of Labor regulations.
• Ability to complete and successfully pass a written and/or skills competency evaluation for Level I In-Home Aide duties, if required.
• Commitment to completing a minimum of twelve (12) hours of documented in-service education annually during home health employment.
• Strong organizational, communication, and time-management skills.
• Ability to maintain confidential information and exercise sound judgment.

Preferred Qualifications

• Valid driver's license, reliable transportation, and proof of automobile insurance.
• Ability to meet EveryAge's automobile insurance carrier requirements for coverage.

Why Join Piedmont Crossing?

At Piedmont Crossing, you'll become part of a mission-driven team committed to providing exceptional care and service to older adults. We offer a supportive work environment where employees are valued, respected, and empowered to make a meaningful difference in the lives of those we serve every day.