Home Care Administrator

CareRing Health; Reading (Berks County); On-site; USD 60,000 - 80,000; Full time

Job summary

CareRing Health is seeking a Branch Manager to oversee operations and ensure compliance within our agency in Reading, PA. The ideal candidate will maintain organizational efficiency and lead various departments while developing a strong team culture.

This role involves monitoring performance, ensuring regulatory compliance, and participating in talent development. A background in healthcare supervisory roles and an Associate’s Degree are required for this position.

Qualifications

• Must have excellent organizational skills.
• Experience in team development is essential.
• Demonstrated critical thinking skills required.
• Good interpersonal communication is necessary.
• Ability to adapt to change is crucial.
• Must be reliable and knowledgeable about evaluation procedures.
• Results-oriented approach is a must.
• Proficiency in Microsoft Office and Google Suite is required.
• Two years of healthcare supervisory experience required.

Responsibilities

• Oversee the various departments within the agency.
• Ensure compliance with state and regulatory bodies.
• Maintain and review job descriptions for all employees.
• Analyze trends to meet agency goals.
• Implement process improvements based on assessment reports.
• Collaborate with HR for internal hiring.
• Promote a culture of talent development and accountability.

Skills

Organizational Skills

Team Development

Critical Thinking

Interpersonal Communication

Reliability

Proficiency with Microsoft Office

Proficiency with Google Suite

Education

Associate’s Degree in relevant field

Job description

Overview

We are seeking a Branch Manager to join our team. The Branch Manager will be responsible for overseeing the office facility and day to day operations. The Branch Manager will ensure that the office is operating efficiently and solve any issues that may arise within the building or with administrative operations to meet the needs of our consumers and employees.

Responsibilities

• Monitors and oversees the various departments within the agency.


• Maintain compliance with all state and regulatory bodies.


• Maintain compliance with all Patriot Home Care policies and Standard Operating Procedures (SOPs).


• Maintain and review job descriptions for all employees at least annually.


• Maintain office employee and Direct Care Worker personnel files.


• Analyze and identify trends via Key Performance Indicators (KPIs) to meet the weekly, quarterly and annual goals of the agency.


• Review assessment reports for all departments and implement opportunities for process improvements.


• Review the authorized and unauthorized hours reports (total underutilized, overutilized, and total hours on hold).


• Review bi‑weekly payday reports.


• Review Enterprise Incident Management reports and incidents from the prior week.


• Review any payroll escalations and ensure that billable hours are verified.


• Review weekly Patient/ Caregiver Lead reports and marketing events.


• Review new patients that have been staffed the prior week and ensure that scheduling discrepancies are elucidated.


• Review and track enrollment and transfer cases.


• Review progress with Direct Care Worker onboarding with the Human Resources Department.


• Ensure compliance with Direct Care Worker annual education and TB screenings.


• Establish and implement policies and procedures regarding the rights and responsibilities of consumers.


• Assist with filing appeals for decreases in patient’s hours.


• Maintain and update consumer records as mandated by state regulations.


• Report major and adverse events within mandated timeframes.


• Prepare and maintain a comprehensive emergency management plan consistent with national, local and state standards.


• Establish and implement an infection prevention and control program based on CDC and other national guidelines.


• Ensure assessment teams’ plans of care for patients are accurate and up to date.


• Collaborate with Human Resources for hiring internal positions for the agency.


• Routinely meet with office employees to promote a culture of talent development, retention and accountability.


• Perform various duties as assigned by management.

Qualifications

• Excellent Organizational Skills


• Progressive Team Development Experience


• Critical Thinking Skills


• Good Interpersonal Communication Skills


• Ability to adapt to change


• Must be Reliable


• Knowledge of performance evaluation procedures


• Results‑orientated approach


• Proficiency with Microsoft Office and Google Suite


• Associate’s Degree in relevant field REQUIRED


• Two years of healthcare supervisory experience REQUIRED