Home Care Administrative & Billing Coordinator

hcaoa-careers; Austell (GA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid schedule

Temp-to-perm opportunity

Professional development

Supportive team

Growth with expanding agency

Job summary

Avanta Care Home Health is seeking a proactive Home Care Administrative & Billing Coordinator to oversee daily operations, billing cycles, documentation, and onboarding in a small agency setting.

The role emphasizes building structured processes, owning tasks, and improving the revenue cycle while collaborating with leadership. Hybrid schedule, 3 days remote and 2 days in Sandy Springs; temp-to-perm opportunity with room to grow in the Atlanta area.

Qualifications

• 3+ years of billing experience in healthcare or service-based settings.
• Experience with third-party billing (VA, insurance, or similar programs).
• Proficiency in Excel or Google Sheets (formulas, pivot tables, reporting).
• Experience with electronic health records (EHR) or client file management systems.
• Strong understanding of HIPAA and confidential information handling.
• Excellent attention to detail and documentation accuracy.
• Ability to manage multiple recurring deadlines without dropping the ball.
• Clear written communication skills.
• Self-directed and proactive—comfortable working independently.
• Comfortable with ambiguity and building processes in a small company environment.
• Ability to reliably commute to Sandy Springs office 2 days per week.

Responsibilities

• Execute weekly, bi-weekly, and monthly billing cycles for private pay and third-party programs.
• Submit VA third-party billing every Monday with precision and timeliness.
• Maintain accurate billing documentation aligned with care plans and time records.
• Prepare and deliver weekly Billing & Receivables reports to leadership.
• Track outstanding balances and manage receivables according to company procedures.
• Maintain and update electronic client files to ensure documentation is current and audit-ready.
• Conduct regular audits of electronic records for accuracy and completeness.
• Organize and store required documents according to agency standards.
• Support internal audits and external reviews with confidence.
• Conduct monthly client satisfaction surveys and weekly satisfaction calls.
• Document client feedback with detail and professionalism.
• Escalate concerns to the Care Team Coordinator or Agency Director promptly.
• Help maintain strong client relationships through proactive communication.
• Create and maintain electronic employee folders for newly hired caregivers.
• Verify completion of Paycor onboarding and all required employment documentation.
• Keep employee records organized, up-to-date, and compliant.

Skills

Billing experience

Third-party billing

Excel/Sheets

EHR / file mgmt

HIPAA compliance

Attention to detail

Deadline management

Written communication

Self-motivated

Adaptability

In-office commute

Tools

Paycor

Job description

Location

Sandy Springs, GA (Glenridge Office)

Work Schedule

Hybrid - 2 days in office, 3 days remote

Employment Type

Temp-to-Perm, Full-Time

About Avanta Care

Avanta Care Home Health is dedicated to providing compassionate, high-quality home care services to clients throughout the Atlanta area. We believe in supporting our clients with dignity and respect while maintaining the highest standards of care and compliance.

We're a growing agency looking for a proactive, self-directed professional to join our team as our Home Care Administrative & Billing Coordinator. This isn't a role for someone who needs everything laid out—we need someone who can build structure, improve processes, and take ownership of operations.

The Role

As a small, growing agency, we need someone who can work independently, identify gaps, and create solutions. You'll be responsible for day-to-day operations, but you'll also be a change agent - someone who sees what needs to be done and does it without waiting to be told.

This is NOT a corporate role with established processes and procedures. You'll need to be comfortable with ambiguity, able to work alone when needed, and excited about building systems rather than just following them.

• This role is perfect for someone who:
• Is proactive and self-directed—you don't wait to be told what to do
• Thrives in small company environments where you wear multiple hats
• Is comfortable working independently and making decisions
• Enjoys building structure and improving processes, not just following them
• Is a change agent who sees problems and creates solutions
• Takes ownership and doesn't need everything laid out step-by-step
• Values accuracy, compliance, and doing things the right way

Billing & Revenue Cycle Management

• Execute weekly, bi-weekly, and monthly billing cycles for private pay and third-party programs
• Submit VA third-party billing every Monday with precision and timeliness
• Maintain accurate billing documentation aligned with care plans and time records
• Prepare and deliver weekly Billing & Receivables reports to leadership
• Track outstanding balances and manage receivables according to company procedures

Client File & Documentation Management

• Maintain and update electronic client files to ensure documentation is current and audit-ready
• Conduct regular audits of electronic records for accuracy and completeness
• Organize and store required documents according to agency standards
• Support internal audits and external reviews with confidence

Client Experience & Quality Assurance

• Conduct monthly client satisfaction surveys and weekly satisfaction calls
• Document client feedback with detail and professionalism
• Escalate concerns to the Care Team Coordinator or Agency Director promptly
• Help maintain strong client relationships through proactive communication

Employee File & Onboarding Support

• Create and maintain electronic employee folders for newly hired caregivers
• Verify completion of Paycor onboarding and all required employment documentation
• Keep employee records organized, up-to-date, and compliant

What We're Looking For

Required Qualifications

• 3+ years of billing experience in healthcare or service-based settings
• Experience with third-party billing (VA, insurance, or similar programs)
• Proficiency in Excel or Google Sheets (formulas, pivot tables, reporting)
• Experience with electronic health records (EHR) or client file management systems
• Strong understanding of HIPAA and confidential information handling
• Excellent attention to detail and documentation accuracy
• Ability to manage multiple recurring deadlines without dropping the ball
• Clear written communication skills
• Self-directed and proactive—comfortable working independently
• Comfortable with ambiguity and building processes in a small company environment
• Change agent mindset—you see what needs to be done and take initiative
• Ability to reliably commute to Sandy Springs office 2 days per week

Preferred Qualifications

• Experience with Paycor or similar onboarding systems
• Background in home health, home care, or healthcare administration
• Experience with VA billing or government programs
• Familiarity with accounts receivable management
• Experience working in small companies or startups where you built processes from scratch
• Track record of identifying operational gaps and implementing solutions independently

Why Join Avanta Care?

• Hybrid Flexibility: 3 days remote, 2 days in Sandy Springs office
• Temp-to-Perm Opportunity: Prove your fit while we prove ours
• Professional Growth: Build expertise in healthcare operations
• Collaborative Team: Work with supportive leadership
• Meaningful Work: Be part of compassionate care delivery

Compensation & Benefits

Salary Range: Competitive, based on experience

Benefits

• Hybrid work schedule (3 days remote, 2 days in Sandy Springs office)
• Temp-to-perm opportunity with clear path to permanent employment
• Professional development opportunities
• Supportive team environment
• Opportunity to grow with an expanding agency

Equal Opportunity Employer

Avanta Care Home Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.