Home-Based Scheduling Assistant (Remote)

SeaBreeeze Home and Living LLC; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a leading travel service provider as a Home-Based Scheduling Assistant, where you will play a crucial role in helping clients plan unforgettable travel experiences. This dynamic position involves booking and coordinating travel arrangements, providing top-notch customer service, and maintaining accurate records using CRM systems. With the flexibility of remote work, you will be part of a supportive team dedicated to delivering personalized service to travelers worldwide. If you have a passion for travel and a knack for problem-solving, this is the perfect opportunity to make a difference in clients' lives while enjoying travel perks and professional development opportunities.

Benefits

Remote Work

Competitive Salary

Professional Development

Travel Perks

Qualifications

• Proven experience in customer service within the travel industry.
• Strong communication skills and proficiency in booking platforms.

Responsibilities

• Assist clients in booking travel arrangements and provide excellent customer service.
• Maintain records of bookings and resolve customer issues promptly.

Skills

Customer Service

Communication Skills

Problem-Solving

Organization

Flexibility

Education

High School Diploma

Certification in Travel and Tourism

Tools

CRM Systems

Travel Booking Platforms

Job description

Home-Based Scheduling Assistant (Remote)

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Responsibilities:

• Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
• Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
• Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
• Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

• Experience: Proven experience in customer service role within the travel industry.
• Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
• Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
• Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
• Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
• Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

• Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
• Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
• Professional Development: Access to ongoing training and development opportunities within the travel industry.
• Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

About Us:

Our company is a leading travel service provider dedicated to creating unforgettable experiences for our clients. We are passionate about travel and pride ourselves on delivering personalized, high-quality service to travelers worldwide.

If you’re ready to help customers explore the world and create lifelong memories, apply now to join our dynamic and supportive team!

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