Home-Based Scheduling Assistant (Entry Level)

Consulting By Elevate; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative firm is seeking an enthusiastic Home-Based Scheduling Assistant to join their dynamic team. This entry-level position offers the chance to assist clients in planning their travel itineraries, providing expert advice and ensuring a seamless travel experience. With the flexibility of remote work, you will coordinate schedules, manage bookings, and deliver exceptional customer service. The company values work-life balance and offers competitive salaries, professional development opportunities, and exclusive travel discounts. If you are detail-oriented, organized, and passionate about helping others, this role is perfect for you!

Benefits

Flexible Work Hours

Remote Work

Professional Development

Travel Discounts

Health and Wellness Insurance

401(k) Plan

Paid Time Off

Employee Assistance Program

Tech and Equipment Stipend

Team Building Activities

Qualifications

• Experience in travel booking or customer service with a focus on client satisfaction.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Assist clients in planning and booking travel itineraries and manage inquiries.
• Deliver exceptional customer service and coordinate travel arrangements.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Self-Motivation

Tools

Travel Booking Systems

CRM Software

Job description

Home-Based Scheduling Assistant (Entry Level)

Job Title: Home-Based Scheduling Assistant (Entry Level)

Location: Remote (Work from Home)

Company: Elevation Consulting Group

Key Responsibilities:

Travel Booking:

• Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.
• Provide expert advice on destinations, travel packages, and travel-related services.
• Manage and update booking information, ensuring accuracy and alignment with client preferences.
• Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience.

Customer Service:

• Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy.
• Assist clients with changes, cancellations, and modifications to their travel plans.
• Follow up with clients to ensure satisfaction and gather feedback on their travel experiences.

Scheduling Duties:

• Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.
• Maintain organized schedules and ensure timely execution of travel plans and related tasks.
• Prepare and manage itineraries, confirmations, and travel documents.

Qualifications:

• Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems.
• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Proficiency in using travel booking systems, CRM software, and other relevant tools.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with a high level of accuracy in handling bookings and scheduling.
• Ability to work independently in a remote environment, demonstrating self-motivation and accountability.
• Flexibility to adapt to changing priorities and handle unexpected issues with professionalism.

What We Offer:

• Competitive Salary: Attractive base salary with performance-based incentives.
• Flexible Work Hours: Set your own schedule within a framework that supports work-life balance.
• Remote Work: Enjoy the convenience and flexibility of working from home.
• Professional Development: Opportunities for ongoing training and career growth within the travel industry.
• Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family.
• Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage.
• Retirement Plan: 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Generous paid time off, including vacation days and sick leave.
• Employee Assistance Program: Access to resources and support for personal and professional development.
• Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
• Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Management and Manufacturing

Industries:

Internet Publishing