Home-Based Care Specialist for Chronic Care

Upward Health, Inc.; Carol Stream (IL); Hybride; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health benefits

Equal opportunity employer

Résumé du poste

Upward Health is seeking a Care Specialist to deliver chronic care management in patients' homes across Illinois. You will guide enrollment, coordinate virtual visits, and ensure adherence to care plans to improve outcomes.

You will build relationships with patients and families, educate them about resources, manage schedules, and document care in EMR systems while collaborating with interdisciplinary teams.

Qualifications

• Minimum 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant).
• High school diploma or GED required.
• Valid driver’s license, auto liability insurance, and reliable transportation to travel within the territory.
• Experience with chronic care management or chronically ill/elderly patients.

Responsabilités

• Deliver chronic care management primarily in patients' homes and communities (90%) with some virtual care (10%).
• Guide patients through enrollment, coordinate care, and facilitate virtual appointments with providers.
• Educate patients on care plans and resources; ensure adherence and reduce hospitalizations.
• Document care activities in EMR and collaborate with interdisciplinary teams to improve outcomes.

Connaissances

Chronic care management

Interpersonal communication

Motivational interviewing

Care coordination

Trauma-informed care

Multilingual

Home-based care

Time management

Formation

High school diploma or GED

Outils

EMR systems

Description du poste

Upward Health is seeking a Care Specialist to deliver chronic care management in patients' homes across Illinois. You will guide enrollment, coordinate virtual visits, and ensure adherence to care plans to improve outcomes.

You will build relationships with patients and families, educate them about resources, manage schedules, and document care in EMR systems while collaborating with interdisciplinary teams.