In-Home Chronic Care Specialist

Upward Health, Inc.; Romeoville (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Upward Health is seeking a Care Specialist to deliver chronic care management in patients' homes and via virtual visits. You will guide enrollment, coordinate care, and educate patients to improve outcomes, reduce hospitalizations, and support families and providers.

The role emphasizes engagement, timely documentation, and effective communication within interdisciplinary teams to ensure high‑quality, whole‑person care.

Qualifications

• Minimum of 2 years of relevant work experience in health/home care.
• High school diploma or GED required.
• Valid driver’s license, auto liability insurance, and reliable transportation.
• Experience in chronic care management or with chronically ill/elderly patients.
• Proficient with basic computer skills and EMR systems.
• Experience with motivational interviewing and care coordination.

Responsibilities

• Deliver chronic care management to high‑complexity patients, mostly in homes.
• Guide enrollment and facilitate virtual appointments with providers.
• Coordinate care and ensure adherence to care plans.
• Build relationships and educate patients to prevent hospitalizations.
• Engage in community outreach and maintain accurate documentation.

Skills

Interpersonal communication

Motivational interviewing

Care coordination

Time management

Organization

Technology proficiency

Multilingual (nice to have)

Education

High school diploma or GED

Tools

EMR systems

Job description

Upward Health is seeking a Care Specialist to deliver chronic care management in patients' homes and via virtual visits. You will guide enrollment, coordinate care, and educate patients to improve outcomes, reduce hospitalizations, and support families and providers.

The role emphasizes engagement, timely documentation, and effective communication within interdisciplinary teams to ensure high‑quality, whole‑person care.