Home Appliance Technician

100Hires, Inc.; Worcester (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

100Hires, Inc. is seeking a skilled Home Appliance Technician in Worcester, MA to diagnose, repair, and maintain a range of home appliances. You will communicate clearly with customers, document service calls, and stay current with repair techniques, while upholding safety and company policies.

The role requires hands-on problem-solving ability, a high school diploma or equivalent, and a valid driver’s license with reliable transportation. EPA preferred.

Qualifications

• High school diploma or equivalent required.
• Technical certification in appliance repair is a plus.
• Proven experience as a home appliance technician or in a similar role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and reliable transportation.
• EPA Preferred

Responsibilities

• Diagnose and troubleshoot appliance issues to determine root cause.
• Perform repairs and maintenance on refrigerators, washers, dryers, ovens, and dishwashers.
• Provide excellent customer service by explaining the repair process and care.
• Maintain accurate service-call records, repairs, and parts used.
• Stay up-to-date with appliance technologies and repair techniques.
• Ensure safety regulations and company policies on every call.

Skills

Troubleshooting

Customer service

Time management

Independent work

Communication

Education

High school diploma or equivalent

Technical certification in appliance repair (preferred)

Job description

OverviewWe are seeking a skilled and dedicated Home Appliance Technician to join our team in Worcester, MA. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of home appliances, ensuring that our customers enjoy the highest level of service and satisfaction. If you have a passion for problem-solving and a knack for working with your hands, we want to hear from you!ResponsibilitiesDiagnose and troubleshoot appliance issues to determine the root cause of malfunctions.Perform repairs and maintenance on a variety of home appliances, including refrigerators, washers, dryers, ovens, and dishwashers.Provide excellent customer service by communicating effectively with clients about the repair process and appliance care.Maintain accurate records of service calls, repairs performed, and parts used.Stay up-to-date with the latest appliance technologies and repair techniques.Ensure compliance with safety regulations and company policies during all service calls.QualificationsHigh school diploma or equivalent; technical certification in appliance repair is a plus.Proven experience as a home appliance technician or in a similar role.Strong troubleshooting and problem-solving skills.Excellent communication and customer service skills.Ability to work independently and manage time effectively.Valid driver’s license and reliable transportation.Familiarity with safety protocols and best practices in appliance repair.EPA Preferred