Home Appliance Refrigeration Technician (Field)

Sears; Detroit (MI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Company vehicle and tools provided

Professional training and mentorship

Bonuses and overtime opportunities

Job summary

Sears Home Services is seeking a Residential Refrigeration Systems Field Technician to diagnose and repair appliances at customers’ homes. You will travel in a company vehicle, use diagnostic tools, order parts via a mobile app, and deliver top‑notch customer service.

The role requires EPA Type I or Universal certification, a high school diploma or GED, and the ability to travel up to 100%. Expect a comprehensive benefits package and ongoing training.

Qualifications

• EPA Type I or EPA Universal certification.
• High school diploma or GED.
• Experience repairing a range of home appliances is preferred.
• Strong mechanical aptitude with proficiency using diagnostic and repair tools.
• Ability to travel up to 100% and work variable hours.
• Excellent verbal and written communication in English.

Responsibilities

• Travel to residences to diagnose and repair home appliances.
• Explain work performed clearly to customers and ensure satisfaction.
• Maintain an organized service vehicle and manage parts usage.
• Deliver an exceptional customer experience at every stop.
• Perform other duties as assigned.

Skills

Mechanical aptitude

Diagnostic tools operation

Strong communication skills

English proficiency

Physical stamina

Education

High school diploma or GED

Tools

Diagnostic tools

Mobile apps for job documentation

Job description

Sears Home Services is seeking a Residential Refrigeration Systems Field Technician to diagnose and repair appliances at customers’ homes. You will travel in a company vehicle, use diagnostic tools, order parts via a mobile app, and deliver top‑notch customer service.

The role requires EPA Type I or Universal certification, a high school diploma or GED, and the ability to travel up to 100%. Expect a comprehensive benefits package and ongoing training.