HOLLISTER Co. Now Hiring - Brand Representative

South Plains Mall; Lubbock (TX); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Hollister is seeking a front-line retail associate to deliver standout customer service on the sales floor. You will engage customers, maintain the visual presentation, and communicate clearly with team members to support a welcoming shopping environment.

In this role you’ll help with stock, learn store policies, and participate in ongoing training to grow within a fast-paced retail team at the Hollister counter in the mall.

Qualifications

• Adaptability and flexibility to handle changing store needs.
• Ability to stay calm and productive under pressure.
• Willingness to learn and apply new procedures.
• Meticulousness in managing inventory and displays.
• Ability to manage multiple tasks efficiently.
• Strong personal drive and reliability in a retail setting.

Responsibilities

• Enhance Customer Experience by engaging with shoppers.
• Maintain Store Presentation and Sales Floor standards.
• Communicate effectively with customers and teammates.
• Assist with Asset Protection and shrink prevention measures.
• Follow Policies and Procedures consistently.
• Participate in Training and Development to improve skills.

Skills

Adaptability

Stress Tolerance

Applied Learning

Attention to Detail

Multi-Tasking

Work Ethic

Job description

THE JOB

The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What It Takes

• Adaptability / Flexibility
• Stress Tolerance
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development