Hollister Co. - Assistant Manager, University Park

Abercrombie & Fitch Co.; Elkhart (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager to lead store operations and enhance customer experiences. This role combines strategic business insights with creativity and people management, ensuring efficient store processes and exceptional service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong problem-solving capabilities and a commitment to fostering an inclusive team culture. With opportunities for growth and a supportive team environment, this position is perfect for those looking to advance their retail career in a vibrant and engaging setting.

Benefits

Quarterly incentives

Paid time off

Volunteer days

Merchandise discounts

Insurance options

401(k) plan

Career development opportunities

Qualifications

• Bachelor’s degree or one year of supervisory experience required.
• Strong problem-solving and interpersonal skills are essential.

Responsibilities

• Drive customer experience and sales through effective management.
• Oversee daily store operations and team training.

Skills

Problem-solving skills

Interpersonal skills

Team building

Adaptability

Fashion knowledge

Education

Bachelor’s degree

Supervisory experience

Job description

Hollister Co. - Assistant Manager, University Park

Full-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing excellent customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They also lead talent management, including recruiting, training, engagement, and development, fostering an inclusive environment for their team and customers. Our promote-from-within philosophy offers opportunities for growth into future store leadership roles.

What You’ll Do

• Drive customer experience and sales
• Manage omni-channel fulfillment
• Supervise store presentation and sales floor
• Oversee store and stockroom operations
• Handle staffing, scheduling, and payroll
• Train and develop team members
• Ensure effective communication
• Maintain asset protection

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving and interpersonal skills
• Awareness of inclusion and diversity
• Ability to thrive in a fast-paced environment
• Team building and self-starting attitude
• Adaptability, multi-tasking, and fashion knowledge

What You’ll Get

• Participation in benefit programs including quarterly incentives, paid time off, volunteer days, merchandise discounts, insurance options, 401(k) plan, and career development opportunities
• A supportive global team culture that celebrates individuality

Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.