Hollister Co. - Assistant Manager, SouthPark Mall (OH)

Abercrombie & Fitch Co.; Middleburg Heights (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Assistant Manager to drive sales and enhance customer experience in a fast-paced retail environment. This multifaceted role combines business strategy, operations, and creativity, fostering a culture of inclusion and development. As part of a global team, you will oversee daily store operations, manage staffing and training, and ensure exceptional service. With a commitment to employee growth and a promote-from-within philosophy, this position offers a unique opportunity to advance your career in retail management. Join a team that values your individuality and supports your journey!

Benefits

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) with Company Match

Training and Career Development Opportunities

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving and team-building skills are essential.

Responsibilities

• Drive customer experience and sales while managing store operations.
• Lead training and development initiatives for staff.

Skills

Problem-Solving Skills

Team-Building Skills

Interpersonal Skills

Communication Skills

Adaptability

Interest in Fashion

Education

Bachelor's Degree

Supervisory Experience

Job description

Hollister Co. - Assistant Manager, SouthPark Mall (OH)

Full-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing excellent customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. They leverage creative expertise through floorset updates, styling recommendations, and product knowledge. Assistant managers also lead talent initiatives, including recruiting, training, engagement, and development. They are expected to foster an inclusive environment for their team and customers, embodying a 'bring your best self' attitude. With a promote-from-within philosophy, our Assistant Managers will build upon their initial foundation and have the opportunity to grow into future store leaders.

What You’ll Do

• Drive Customer Experience and Sales
• Manage OMNI Channel Fulfillment
• Oversee Store Presentation and Sales Floor
• Supervise Store & Stockroom Operations
• Handle Staffing, Scheduling, and Payroll
• Lead Training and Development
• Ensure Effective Communication
• Protect Assets and Maintain Security

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of Inclusion & Diversity
• Ability to thrive in a fast-paced environment
• Team-building skills
• Self-motivated and proactive
• Excellent interpersonal and communication skills
• Results-driven mindset
• Adaptability and flexibility
• Ability to multitask
• Interest and knowledge in fashion

What You’ll Get

As an Abercrombie & Fitch Co. associate, you'll be eligible for various benefit programs designed to support your lifestyle. We are committed to providing competitive and comprehensive benefits, including:

• Quarterly Incentive Bonus
• Paid Time Off
• Paid Volunteer Day
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) with Company Match
• Training and Career Development Opportunities

Join a global team that celebrates you for being YOU! Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.