Hollister Co. - Assistant Manager, SouthPark Mall (OH)

Abercrombie & Fitch Co.; Cleveland (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to join their dynamic team at SouthPark Mall. This role combines business strategy with creativity, focusing on driving sales and enhancing customer experiences. You will be responsible for daily operations, staff training, and fostering an inclusive environment that promotes growth. If you are a self-starter with strong problem-solving skills and a passion for fashion, this is an exciting opportunity to advance your career in a supportive and vibrant workplace.

Benefits

Quarterly incentives

Paid time off

Volunteer days

Merchandise discounts

Health insurance

Life and disability insurance

Parental leave

401(K)

Career advancement opportunities

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Drive sales results and oversee daily store operations.
• Provide excellent customer service and manage staffing and scheduling.

Skills

Problem-solving skills

Team building skills

Interpersonal skills

Communication skills

Adaptability

Multi-tasking

Fashion interest

Education

Bachelor’s degree

Supervisory experience

Job description

Hollister Co. - Assistant Manager, SouthPark Mall (OH)

Full-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

The Assistant Manager role merges business strategy, operations, creativity, and people management. Responsibilities include driving sales results, analyzing the business, overseeing daily store operations, and providing excellent customer service. They also involve floorset updates, styling, product knowledge, recruiting, training, engagement, and development. We foster an inclusive environment and promote from within, providing growth opportunities to future leaders.

What You’ll Do

• Customer Experience
• Drives Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to perform in a fast-paced environment
• Team building skills
• Self-starter
• Interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi-Tasking
• Fashion Interest & Knowledge

What You’ll Get

Benefits include quarterly incentives, paid time off, volunteer days, merchandise discounts, health insurance, life and disability insurance, assistance programs, parental leave, 401(K), training, career advancement, and a supportive global team. We are committed to equal opportunity employment.