Holiday Store Associate: Customer Experience Champion

Winners Merchants International, L.P.; United States; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

employee discounts

referral bonuses

Job summary

TJ Maxx in the United States is seeking a retail associate to deliver a highly satisfying customer experience by engaging with customers, embodying service principles, and keeping the store clean and organized.

You will support merchandising procedures, accurately ring purchases, promote credit and loyalty programs, process merchandise for the floor, and contribute to store safety and loss prevention while adapting to daily business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.
• Ability to lift heavy objects with or without assistance.

Responsibilities

• Deliver a highly satisfying customer experience through engaging interactions.
• Adhere to operational, merchandising, and loss prevention standards.
• Ring purchases/returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery, safety, and cleanliness throughout the day.
• Assist in other store areas to meet business needs.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multitasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

TJ Maxx in the United States is seeking a retail associate to deliver a highly satisfying customer experience by engaging with customers, embodying service principles, and keeping the store clean and organized.

You will support merchandising procedures, accurately ring purchases, promote credit and loyalty programs, process merchandise for the floor, and contribute to store safety and loss prevention while adapting to daily business needs.