Holiday Sales Associate — Flexible Hours

Five Below Inc; Pittsfield (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate for the holiday rush. You will greet customers, assist with product knowledge, and ensure clean, organized merchandise while processing transactions at the register using our tech tools.

The role emphasizes friendly service, upselling opportunities, and maintaining stock levels. Flexible schedules including weekends are required, with benefits explored on our site. Starting pay is competitive for the season.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: acknowledge customers and provide assistance.
• Understand and meet customer needs: share product knowledge, answer questions, direct to merchandise, offer recommendations.
• Promote store events and promotions: inform customers about events and promotions to drive sales.
• Resolve customer concerns: address issues and offer alternatives, turn returns into exchanges when possible.
• Communicate needs to management: inform about restocking, service requirements, and customer feedback.
• Support team and company goals: collaborate to achieve store objectives and a positive environment.

Skills

Customer service

Communication

Cash handling

Technology proficiency

Flexible scheduling

Tools

POS system

Hand-held devices

Mobile devices

Job description

Five Below is seeking a Seasonal Sales Associate for the holiday rush. You will greet customers, assist with product knowledge, and ensure clean, organized merchandise while processing transactions at the register using our tech tools.

The role emphasizes friendly service, upselling opportunities, and maintaining stock levels. Flexible schedules including weekends are required, with benefits explored on our site. Starting pay is competitive for the season.