Holiday Retail Sales Associate – Flexible Hours

Five Below; Mentor (OH); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking Seasonal Sales Associates to deliver outstanding customer service during the holiday rush. You will help keep merchandise organized, restocked, and provide seamless checkout experiences at the register.

The role emphasizes strong people and sales skills, attention to detail, and the ability to work a flexible schedule October through January, with a starting hourly wage noted in the posting.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexibility

Tech-savvy

Problem solving

Job description

Five Below is seeking Seasonal Sales Associates to deliver outstanding customer service during the holiday rush. You will help keep merchandise organized, restocked, and provide seamless checkout experiences at the register.

The role emphasizes strong people and sales skills, attention to detail, and the ability to work a flexible schedule October through January, with a starting hourly wage noted in the posting.