Holiday Retail Team Lead - Photo Experience

Cherry Hill Programs; Romeoville (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Flexible scheduling

Same day pay

Employee referral program

Exclusive holiday perks

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager for University Mall (IL) to support the Local Manager in leading a photo operations team during the holiday season. You will drive sales, deliver outstanding guest experiences, and ensure smooth daily operations at the university mall location.

You will manage scheduling, training, and onboarding of the seasonal team, promote a positive guest-first culture, and resolve issues promptly to maintain a memorable Santa photo

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/ sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day prep: hiring, inventory, scheduling, and training.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns and maintain guest satisfaction.
• Lead by example and reinforce procedures set by management.
• Troubleshoot technical issues and coordinate with IT or Local Management.
• Assist Local Manager with scheduling, recruiting, and admin tasks.

Skills

Team leadership

Communication skills

Time management

Problem solving

Sales experience

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager for University Mall (IL) to support the Local Manager in leading a photo operations team during the holiday season. You will drive sales, deliver outstanding guest experiences, and ensure smooth daily operations at the university mall location.

You will manage scheduling, training, and onboarding of the seasonal team, promote a positive guest-first culture, and resolve issues promptly to maintain a memorable Santa photo