Holiday Retail Assistant Manager: Lead Team & Guest Experience

Cherry Hill Programs Inc.; Carbondale (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Same day pay options

Employee Referral Program

A fun, fast-paced environment

Exclusive Holiday Perks for You & Your

One free visit with Santa for friends,

10 photo prints

10 free holiday cards

Personalized Santa message

3 free months of Pixie Post access

Growth opportunities within our photo/

Job summary

Cherry Hill Programs Inc. is seeking a Seasonal Holiday Retail Assistant Manager at University Mall in Carbondale, IL.

In this role, you will assist the Local Manager to lead the team delivering magical Santa experiences and high-quality photo services for families during the holiday season. You’ll oversee daily photo operations, motivate the seasonal team, drive sales and guest service excellence, and ensure every family enjoys a memorable Santa visit, outstanding photo experiences, and a

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable in a cash handling and sales transactions position.
• Able to lead a team, work independently, and make sound decisions.
• Available for pre-season training and a flexible schedule including evenings, weekends, holidays.
• Able to work a minimum of 20 hours per week.

Responsibilities

• Promote a positive, collaborative environment while upholding company values.
• Support opening-day preparations including hiring, inventory, scheduling, training and procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Assist Local Manager with inventory, scheduling, training, recruiting and other tasks.

Skills

Leadership

Staffing & Scheduling

Coaching

Sales performance

Guest experience

Cash handling

Decision making

Job description

Cherry Hill Programs Inc. is seeking a Seasonal Holiday Retail Assistant Manager at University Mall in Carbondale, IL.

In this role, you will assist the Local Manager to lead the team delivering magical Santa experiences and high-quality photo services for families during the holiday season. You’ll oversee daily photo operations, motivate the seasonal team, drive sales and guest service excellence, and ensure every family enjoys a memorable Santa visit, outstanding photo experiences, and a