Seasonal Retail Team Lead — Holiday Guest Experience

Cherry Hill Programs Inc.; Springfield (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Leadership experience

Flexible scheduling

Same day pay

Referral program

Holiday perks for you & family

Job summary

Cherry Hill Programs Inc. is seeking an Assistant Local Manager in Springfield, VA to help lead the team creating magical holiday memories.

You’ll support daily photo operations, motivate the seasonal staff, drive sales and guest service excellence, and ensure a memorable Santa visit and photo experience for families. The role emphasizes leadership, scheduling, training, and customer-facing responsibilities in a fast-paced, family-friendly environment with opportunities beyond the season.

Qualifications

• Must be 18 years or older.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Flexible schedule including evenings, weekends, holidays, and peak retail periods.
• Available to work at least 20 hours per week.
• Ability to lift and carry equipment up to 25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment and uphold company values.
• Assist opening-day preparations including hiring, inventory, scheduling, and training.
• Capture photos and help guests select memorable souvenirs.
• Resolve customer concerns to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management as needed.
• Assist Local Manager with scheduling, training, recruiting, and administrative tasks.

Skills

Leadership

Staffing

Coaching

Sales

Guest service

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Cherry Hill Programs Inc. is seeking an Assistant Local Manager in Springfield, VA to help lead the team creating magical holiday memories.

You’ll support daily photo operations, motivate the seasonal staff, drive sales and guest service excellence, and ensure a memorable Santa visit and photo experience for families. The role emphasizes leadership, scheduling, training, and customer-facing responsibilities in a fast-paced, family-friendly environment with opportunities beyond the season.