Holiday Retail Ops & Customer Experience Specialist

Crate and Barrel; West Hartford (CT); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Job summary

Crate and Barrel is seeking Seasonal Operations Associates to support store teammates and ensure shelves are stocked and displays are complete. You will help keep the stockroom prepped and ready to fulfill customer orders, while providing friendly, knowledgeable service with a focus on sales and store standards.

Ideal candidates have customer service or retail experience, strong communication skills, and the ability to lift up to 50 pounds.

Qualifications

• Customer service or retail experience preferred.
• Excellent communication skills.
• Ability to lift up to 50 pounds.
• Weekend work required around Thanksgiving and Christmas holidays.

Responsibilities

• Perform stock checks and keep the stockroom organized.
• Ensure product displays on the floor are stocked and accessible.
• Process curbside, ship-from-store, and BOPIS orders quickly.
• Support sales goals and standards set by leadership.
• Engage customers with product knowledge to drive sales.
• Promote teamwork and maintain store profitability and safety.

Skills

Customer service

Communication

Lift up to 50 lbs

Weekend availability

Job description

Crate and Barrel is seeking Seasonal Operations Associates to support store teammates and ensure shelves are stocked and displays are complete. You will help keep the stockroom prepped and ready to fulfill customer orders, while providing friendly, knowledgeable service with a focus on sales and store standards.

Ideal candidates have customer service or retail experience, strong communication skills, and the ability to lift up to 50 pounds.