Holiday Retail Ops & Customer Experience Associate

Crate and Barrel; West Palm Beach (FL); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Associate discount

Job summary

Crate and Barrel is seeking Seasonal Operations Associates for our Palm Beach area stores. This role supports stock integrity, displays, curbside and ship-from-store operations while delivering engaging customer service.

You will help keep shelves full, assist with promotions, and contribute to a fast-paced, festive holiday environment. Ideal candidates bring retail or customer service experience, strong communication, and the ability to lift up to 50 pounds.

Qualifications

• Customer service or retail experience preferred.
• Good communication skills.
• Ability to move and/or lift up to 50 pounds.
• Must be able to work the weekend after Thanksgiving and surrounding Christmas.
• Part-time roles require two or more weekend days with at least one weekday or night.

Responsibilities

• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
• Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Process incoming and outgoing packages, including customer curbside pick-up orders, ship from store, and buy online, pick up in store, in a timely manner.
• Support and maintain store sales and service goals and standards as communicated by the leadership team.
• Drive sales through engagement of customers, sharing and demonstrating product knowledge and product expertise, as needed.
• Lead by example and support store leadership in holding self and others accountable for store profitability and operational excellence.
• Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by leadership and/or as outlined in the Associate Policy Manual.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Skills

Customer service

Communication

Lifting ability

Weekend availability

Part-time schedule

Job description

Crate and Barrel is seeking Seasonal Operations Associates for our Palm Beach area stores. This role supports stock integrity, displays, curbside and ship-from-store operations while delivering engaging customer service.

You will help keep shelves full, assist with promotions, and contribute to a fast-paced, festive holiday environment. Ideal candidates bring retail or customer service experience, strong communication, and the ability to lift up to 50 pounds.