Holiday Retail Manager – Lead Santa Photo Experiences

Cherry Hill Programs Seasonal Jobs; Menlo Park (CA); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Same day pay

Employee Referral Program

Exclusive Holiday Perks

Free Santa visit for friends and early

Performance bonuses

Job summary

Cherry Hill Programs, Inc. seeks a Seasonal Holiday Retail Manager for Menlo Park Mall to lead the team in creating memorable holiday experiences. You will oversee daily photo operations, drive sales, and ensure exceptional guest service during the Santa visit and photo experiences.

The role requires flexibility, leadership, and strong organizational skills, with a focus on staffing, training, and driving performance in a fast-paced holiday environment.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.
• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Ability to use Microsoft Office and other business technology.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Time management

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs, Inc. seeks a Seasonal Holiday Retail Manager for Menlo Park Mall to lead the team in creating memorable holiday experiences. You will oversee daily photo operations, drive sales, and ensure exceptional guest service during the Santa visit and photo experiences.

The role requires flexibility, leadership, and strong organizational skills, with a focus on staffing, training, and driving performance in a fast-paced holiday environment.