Seasonal Retail Manager - Holiday Photo Experience

Cherry Hill Programs, Inc; Burlington (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Same day pay options

Employee referral program

Exclusive holiday perks for you & your

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager at Burlington Mall to lead a guest-focused team, manage daily operations, and drive sales during peak season. You’ll oversee scheduling, staffing, training, and onboarding, ensuring top-notch guest service and a memorable photo experience for families.

This role requires strong leadership, communication, and problem-solving skills, with the ability to work evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Flexible schedule including evenings, weekends, holidays, and peak retail periods.
• Ability to work approximately 40 hours per week.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Team leadership

Customer service

Scheduling

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager at Burlington Mall to lead a guest-focused team, manage daily operations, and drive sales during peak season. You’ll oversee scheduling, staffing, training, and onboarding, ensuring top-notch guest service and a memorable photo experience for families.

This role requires strong leadership, communication, and problem-solving skills, with the ability to work evenings, weekends, and holidays.