Holiday Retail Associate: Fast-Paced Customer Experience

Pottery Barn; Deer Park (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discounts across Williams-Sô

Competitive pay

Collaborative team environment

Learning opportunities

Job summary

Williams-Sonoma is hiring a Holiday Seasonal Associate to support the store during the busy season, delivering friendly customer service, assisting with product selection, and handling POS transactions.

You’ll stock and replenish merchandise, maintain clean presentation, and collaborate with teammates to meet store goals. Flexible availability including evenings and weekends is required; pay rate is $16.65 per hour.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

POS operation

Stock replenishment

Teamwork

Flexible availability

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma is hiring a Holiday Seasonal Associate to support the store during the busy season, delivering friendly customer service, assisting with product selection, and handling POS transactions.

You’ll stock and replenish merchandise, maintain clean presentation, and collaborate with teammates to meet store goals. Flexible availability including evenings and weekends is required; pay rate is $16.65 per hour.