Doll Hair Stylist & In-Store Experience Pro

Mattel EMEA; Orlando (FL); On-site; USD 21,000 - 24,000; Full time

Job summary

American Girl in Orlando is seeking an Experience Associate (Doll Hair Stylist) to deliver friendly salon services and adapt to changing business needs. You will perform doll hair styling, ear piercing, inventory management, and guest support while upholding brand standards.

Join a dynamic, fast-paced team where training is provided, events are part of the role, and collaboration with coworkers helps deliver memorable experiences for girls and families.

Qualifications

• Must be willing to work a flexible retail schedule, including days, nights, and weekends.
• Must be willing to perform girl ear piercing services.
• Sales experience in the specialty retail or service industry preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children preferred.

Responsibilities

• Approach, acknowledge, and assist customers promptly.
• Execute styles for dolls according to company standards and demonstrate proper doll hair care and doll skin care techniques.
• Perform ear piercing services for girls and dolls.
• Training and certification will be provided to perform ear piercing services. Trained associates will follow ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Salon events including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
• Assist in other areas of the store as needed.
• Share product knowledge, answer questions, and suggestive upsell other Salon services and complementary products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with co‑workers to create a positive work environment and assist in training new

Skills

Doll hair styling

Customer service

Experience working with children

Job description

American Girl in Orlando is seeking an Experience Associate (Doll Hair Stylist) to deliver friendly salon services and adapt to changing business needs. You will perform doll hair styling, ear piercing, inventory management, and guest support while upholding brand standards.

Join a dynamic, fast-paced team where training is provided, events are part of the role, and collaboration with coworkers helps deliver memorable experiences for girls and families.