Holiday Luxury Client Experience Specialist

LVMH; San Diego (CA); Híbrido; USD 28 000 - 33 000; Tempo integral

Resumo da oferta

Tiffany & Co. is seeking Seasonal Team Members in California to embody the Tiffany brand in every client interaction during the holiday season.

As a Seasonal Team Member, you will be a brand ambassador, assist with wrapping, engraving when applicable, manage the floor waiting list, and support store operations to ensure a memorable client experience. Flexibility to work nights, weekends and holidays is required, with the California wage range disclosed at $20.40–$24.00 per hour.

Qualificações

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Responsabilidades

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Conhecimentos

Strong communication skills

Customer service

Flexibility with hours

Descrição da oferta de emprego

Tiffany & Co. is seeking Seasonal Team Members in California to embody the Tiffany brand in every client interaction during the holiday season.

As a Seasonal Team Member, you will be a brand ambassador, assist with wrapping, engraving when applicable, manage the floor waiting list, and support store operations to ensure a memorable client experience. Flexibility to work nights, weekends and holidays is required, with the California wage range disclosed at $20.40–$24.00 per hour.