Seasonal Luxury Retail Ambassador - Weekends & Holidays

Tiffany & Co.; Walnut Creek (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Tiffany & Co. in Walnut Creek, CA is seeking Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season. You will welcome clients, assist with inquiries, and contribute to memorable luxury experiences while supporting sales and operations.

Role requires strong communication, customer service, and the ability to work non-traditional hours including nights, weekends, and holidays. California wage range is disclosed for transparency and fairness.

Qualifications

• Strong communication skills, both verbal and written.
• Customer service experience or background in hospitality is preferred.
• Ability to prioritize while balancing multiple tasks.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and have a memorable experience.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items and replenishing POS supplies.
• Support operations with policies, procedures and after-sales service to ensure store operations run smoothly.
• Assist with inventory and special projects as needed.

Skills

Communication skills

Customer service

Hospitality

Multitasking

Job description

Tiffany & Co. in Walnut Creek, CA is seeking Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season. You will welcome clients, assist with inquiries, and contribute to memorable luxury experiences while supporting sales and operations.

Role requires strong communication, customer service, and the ability to work non-traditional hours including nights, weekends, and holidays. California wage range is disclosed for transparency and fairness.