Holiday Digital Fulfillment Lead

PacSun; Annapolis (MD); On-site; USD 21,000 - 34,000; Part time

Job summary

Pacsun is seeking a Seasonal Digital Lead in Annapolis, MD to support Store Management in digital fulfillment during the holiday season. This hands-on role focuses on Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery, actively fulfilling orders and coordinating with store leadership.

You'll work 20–30 hours per week, including weekends and peak times, with shifts scheduled to cover digital fulfillment demand and protect order accuracy and customer satisfaction.

Qualifications

• Strong organization and time management skills.
• Ability to guide and motivate peers, communicate clear expectations, and follow through on assigned responsibilities.
• Ability to work independently, solve routine fulfillment issues, and recognize when to involve store leadership.
• Strong verbal and written communication skills, basic math proficiency, and comfort using computers and digital fulfillment tools.

Responsibilities

• Lead daily SFS execution during assigned shifts to meet fulfillment expectations.
• Coach associates on fulfillment processes, packaging standards and performance.
• Monitor order queues, backlog and adjust workflow to reduce delays.
• Ensure orders are ready within required timelines for BOPIS and Same Day Delivery.
• Maintain clean, organized, and safe fulfillment areas and communicate replenishment needs.

Job description

Pacsun is seeking a Seasonal Digital Lead in Annapolis, MD to support Store Management in digital fulfillment during the holiday season. This hands-on role focuses on Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery, actively fulfilling orders and coordinating with store leadership.

You'll work 20–30 hours per week, including weekends and peak times, with shifts scheduled to cover digital fulfillment demand and protect order accuracy and customer satisfaction.