HOA Operations Lead: Assistant General Manager

FirstService Residential; Irvine (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Time off including vacation, sick, and

Pet insurance available

Tuition reimbursement

Legal services

Wellbeing support

Job summary

FirstService Residential is seeking an Assistant General Manager to support the General Manager in meeting board goals and ensuring efficient day-to-day operations of the association, staff, and vendors. The role reports to the General Manager and offers a comprehensive benefits package.

The duties include handling resident communications, interpreting Governing Documents, preparing Board materials, and coordinating contracts and meetings.

Qualifications

• Proficiency in English is essential.
• Excellent math skills are required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to determine next level involvement for problem resolution.
• Ability to make decisions and solve problems creatively.
• Work well under pressure and meet deadlines independently.

Responsibilities

• Take resident calls and emails and address/follow up on issues within one business day.
• Read and interpret Governing Documents and understand Civil Code and Governing Document hierarchy.
• Produce requested letters, reports and projects for Board Packets in a clean, orderly fashion.
• Provide backup for GM during absences.
• Process invoices with AVID system.
• Maintain enforcement and violation processing and produce violation letters as required.
• Attend and participate in Board of Director meetings and take minutes for Board approval.
• Coordinate bid/RFP processes and collate submissions for Board approval.

Skills

Proficiency in English

Excellent general math skills

Problem solving

Decision making

Under pressure/work independently

Job description

FirstService Residential is seeking an Assistant General Manager to support the General Manager in meeting board goals and ensuring efficient day-to-day operations of the association, staff, and vendors. The role reports to the General Manager and offers a comprehensive benefits package.

The duties include handling resident communications, interpreting Governing Documents, preparing Board materials, and coordinating contracts and meetings.