HOA General Manager

HOA Organizers, Inc.; California; In loco; USD 95.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k)

Descrizione del lavoro

HOA Organizers, Inc., AAMC® seeks a General Manager in Irvine, California to oversee daily operations, board liaison, staff and vendor supervision, and financial oversight. The role ensures compliance with governing documents and state law while guiding capital projects and homeowner relations.

The ideal candidate has 3+ years in community association management, familiarity with California laws, and relevant professional designations. On-site, full-time position with competitive benefits.

Competenze

• At least 3 years of community association or property management experience.
• Familiarity with California laws governing common interest developments preferred.
• CCAM, CMCA, AMS, or PCAM designation preferred.
• Bachelor-level degree in a related field preferred but not required.

Mansioni

• Oversee daily operations and governance in Irvine, CA, serving as the primary management partner to the Board of Directors.
• Manage boards, homeowners relations, staff, and vendors; supervise maintenance, financial oversight and capital projects.
• Ensure compliance with governing documents, Board policies, and applicable laws including the Davis‑Stirling Act.
• Prepare budgets, monitor expenditures, and coordinate with CPAs for financial reporting.
• Coordinate meetings, minutes, and board directives; maintain calendars and disclosures.

Conoscenze

Board governance

Budgeting

Staff supervision

Vendor management

Facilities maintenance

Communication

Formazione

Bachelor's degree (Business Admin / Real Estate / Hospitality)

Strumenti

Vantaca

Strongroom

Descrizione del lavoro

The General Manager oversees the daily operations and overall management of a community in Irvine, California. This role serves as the primary management partner to the Board of Directors, ensuring Association business is handled accurately, professionally, proactively, and on time.

Responsibilities include community operations, Board and homeowner relations, staff and vendor supervision, maintenance, rule enforcement, financial oversight, and capital projects. The General Manager ensures operations follow the Association's governing documents, Board policies, HOA Organizers' procedures, the California Davis-Stirling Common Interest Development Act, and other applicable laws.

The ideal candidate anticipates needs, recommends practical solutions, and follows issues through to completion. Compensation depends on experience, education, professional designations, supervisory responsibilities, and the Association's approved staffing budget.

Job Overview

The General Manager oversees the daily operations and overall management of a community in Irvine, California. This role serves as the primary management partner to the Board of Directors, ensuring Association business is handled accurately, professionally, proactively, and on time.

Responsibilities include community operations, Board and homeowner relations, staff and vendor supervision, maintenance, rule enforcement, financial oversight, and capital projects. The General Manager ensures operations follow the Association's governing documents, Board policies, HOA Organizers' procedures, the California Davis-Stirling Common Interest Development Act, and other applicable laws.

The ideal candidate anticipates needs, recommends practical solutions, and follows issues through to completion. Compensation depends on experience, education, professional designations, supervisory responsibilities, and the Association's approved staffing budget.

Key Responsibilities

Community Operations & Maintenance

• Understand and apply the Association's CC&Rs, Bylaws, Rules and Regulations, and adopted policies.
• Inspect common areas, building systems, landscaping, and amenities; identify concerns and coordinate timely repairs.
• Establish preventive maintenance programs and maintain fire, life-safety, and emergency response procedures.
• Solicit and evaluate proposals, monitor contract performance, and coordinate capital improvements and major repairs.
• Maintain accurate maintenance, inspection, project, and vendor records.
• Coordinate with governmental agencies, fire authorities, utilities, consultants, and other service providers.

Board Relations & Governance

• Serve as the Board's primary management contact and provide recommendations that support informed decisions.
• Prepare agendas, management reports, and meeting packets; attend Board and committee meetings, including evening meetings.
• Coordinate meeting minutes and document, assign, track, and complete Board directives.
• Maintain an annual calendar of meetings, elections, budget deadlines, statutory disclosures, and Association activities.
• Coordinate annual membership meetings and elections in accordance with applicable laws and governing documents.
• Support committees and facilitate communication with the Board.
• Coordinate with Association counsel on litigation, collections, enforcement, and other legal matters as directed.

Financial Management & Budgeting

• Monitor the Association's financial position, expenditures, and budget variances; provide regular Board updates.
• Work with HOA Organizers' CPA-led accounting team to support accurate, timely financial reporting.
• Lead annual budget preparation, evaluating operating costs, reserve funding, contracts, and anticipated projects.
• Review and code invoices in accordance with Association approval procedures.
• Coordinate reserve studies, long-term financial planning, financial reviews, audits, tax filings, and required disclosures with the appropriate professionals.
• Recommend cost controls and operational improvements that support financial sustainability.

Staff & Vendor Supervision

• Recruit, hire, train, supervise, coach, and evaluate assigned on-site employees in coordination with company leadership and Human Resources.
• Prepare staffing plans, schedules, and budgets for Board approval.
• Establish responsibilities, service standards, and performance expectations; monitor productivity, attendance, and policy compliance.
• Ensure staff address daily operational needs, homeowner concerns, and service requests promptly and follow through to resolution.
• Coordinate employee relations, training, and performance management with Human Resources.
• Oversee vendors and contractors to ensure service quality, contractual compliance, and timely completion.

Homeowner Relations & Customer Service

• Build productive relationships with Board members, committee members, homeowners, residents, employees, and vendors.
• Respond promptly and professionally to inquiries; document, assign, and resolve concerns and service requests.
• Maintain clear, proactive communication among management, the Board, and homeowners.
• Handle disputes diplomatically and recommend improvements that address recurring concerns.
• Uphold HOA Organizers' standards for customer service, professionalism, and responsiveness.

Leadership & Administration

• Become proficient in Vantaca, Strongroom, and other company systems.
• Collaborate with accounting, administrative, Human Resources, and leadership teams.
• Escalate significant risks, staffing concerns, and operational challenges to company leadership.
• Participate in company training, professional development, and the Manager Mentorship Program.
• Maintain professionalism, integrity, confidentiality, and ethical conduct.
• Complete additional duties and special projects as assigned.

Skills & Qualifications

• Strong knowledge of association management, governing documents, Board governance, facilities maintenance, vendor oversight, budgets, financial statements, and reserve studies.
• Knowledge of the Davis-Stirling Common Interest Development Act and other applicable California laws.
• Excellent written and verbal communication, organization, analysis, and time-management skills.
• Ability to manage competing priorities, anticipate problems, recommend solutions, and follow through independently.
• Strong financial aptitude and experience reviewing budgets and financial statements.
• Ability to supervise personnel, hold employees and vendors accountable, manage conflict, and work effectively under pressure.
• Proficiency with Microsoft Office and Google Workspace, and ability to learn management software.
• Ability to work independently while using centralized company support.

Education & Experience

• At least three years of community association management, property management, or comparable professional management experience required.
• Previous on-site community association management experience strongly preferred.
• Familiarity with California community association laws and regulatory requirements strongly preferred.
• Experience supervising employees, managing vendors and budgets, and coordinating major projects preferred.
• CCAM, CMCA, AMS, or PCAM designation preferred.
• Bachelor's degree in Business Administration, Public Administration, Real Estate, Hospitality, or a related field preferred, but not required.

Physical Requirements & Work Environment

This position is primarily on-site in Irvine, California. Regular, reliable attendance is required. Evening Board meetings and occasional weekend or after-hours work may be necessary for community needs, emergencies, or events.

Essential functions include the ability to:

• Lift up to 25 pounds and sit or stand for extended periods.
• Walk throughout the community, including stairs, outdoor areas, and uneven surfaces.
• Communicate by telephone, video conference, email, and in person.
• Operate computers and standard office equipment.
• Travel to company offices, community facilities, vendor locations, and other business destinations.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Transportation Requirements

• Valid driver's license and legally required automobile insurance.
• Reliable transportation for necessary work-related travel.

What We Offer

HOA Organizers is an AAMC® Accredited Association Management Company committed to exceptional community service and employee development.

Benefits for eligible employees include:

• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid vacation, sick leave, and company-paid holidays.
• Life insurance.
• Professional development, industry education, and support for applicable certifications and designations.
• Experienced leadership and the Manager Mentorship Program.
• A collaborative environment supported by dedicated accounting, administrative, and operational teams.

HOA Organizers is an equal opportunity employer committed to a professional and inclusive workplace.

General Manager

Company: HOA Organizers, Inc., AAMC®

Location: Irvine, California

Position Type: Full-Time, On-Site

Salary Range: $95,000–$125,000