Executive HOA & High-Rise General Manager

Action Property Management, Inc.; California; On-site; USD 100,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Life and disability insurance

Paid time off

Company holidays

Job summary

Action Property Management, Inc. seeks an experienced General Manager to lead a high-rise HOA portfolio in California, directing on-site teams and reporting to Boards of Directors. You will manage budgets, capital projects, and vendor relations while upholding governance standards.

Ideal candidates bring 3–5 years of onsite HOA GM experience and CMCA or equivalent certification. Strong communication, time management, and independent work ethic are essential for success in this role.

Qualifications

• 3–5 years of onsite HOA high-rise General Manager experience.
• Urban high-rise experience is preferred.
• CMCA certification or ability to obtain within 6 months.
• Keen knowledge of budgets and the budgeting process.
• Strong knowledge of audits, reserve studies, bidding process, and governing documents.
• Strong verbal and written communication skills.
• Effective presentation skills.
• Exceptional time management and ability to work independently.
• Commitment to following up on issues in a timely manner.

Responsibilities

• Partner closely with Boards of Directors as trusted advisor and executive leader.
• Lead and develop community management teams and on-site staff.
• Oversee community operations, maintenance, resident services, and vendor partnerships.
• Manage budgets, reserve funding strategies, and financial performance.
• Lead capital improvement projects and long-term planning initiatives.
• Present recommendations and strategic solutions to Boards and stakeholders.
• Drive operational excellence while delivering an exceptional homeowner experience.
• Navigate complex challenges with professionalism and sound judgment.

Skills

Leadership

Budgeting

Communication

Time management

Independent work

Presentation skills

Follow-up discipline

Education

CMCA certification

AMS

PCAM

Tools

Budgeting processes

Job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Please Note: This is an evergreen posting intended to build our talent pipeline for future General Manager opportunities.

While there may not be an immediate opening at the time of your application, we are continuously seeking experienced professionals who align with our values and service standards. Applications submitted through this posting will be reviewed and retained for consideration as current and future opportunities become available within our Northern/Southern California portfolio.

We welcome leaders with experience in:

• HOA and Community Association Management
• Luxury Residential Communities
• High-Rise and Mixed-Use Developments
• Master-Planned Communities
• Hospitality and Resort Operations
• Multifamily Property Management
• Operations and Facilities Leadership

How You Will Make an Impact

• You will be the expert consultant to the Association and the Board of Directors on matters concerns:
• California Common Interest Development law and high rise requirements
• Davis Stirling Common Interest Development Action.
• Civil Codes applicable to non-compliance issues.
• High Rise Building Operations.

What You'll Need

• 3-5 years of onsite HOA high rise General Manager experience
• Urban high rise experience is preferred.
• CMCA certification or ability to obtain within 6 months.
• Keen knowledge of budgets and the budgeting process.
• Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
• Strong verbal and written communication skills.
• Effective presentation skills.
• Exceptional time management skills and ability to work independently.
• Commitment to following up on all issues in a timely manner.

We are looking for a true leader that can hire, train and motivate an exceptional staff to provide a level of customer service that exceeds the residents' expectations. As an Action General Manager you will have the opportunity to demonstrate how a professional management company can genuinely improve the quality of peoples' lives.

$100,000 - $190,000 a year

What You'll Do

As a General Manager, you will serve as the strategic and operational leader of your community.

Responsibilities include:

• Partnering closely with Boards of Directors as a trusted advisor and executive leader
• Leading and developing community management teams and on-site staff
• Overseeing community operations, maintenance, resident services, and vendor partnerships
• Managing budgets, reserve funding strategies, and financial performance
• Leading capital improvement projects and long-term planning initiatives
• Presenting recommendations and strategic solutions to Boards and stakeholders
• Driving operational excellence while delivering an exceptional homeowner experience
• Navigating complex challenges with professionalism, confidence, and sound judgment

What We're Looking For

Successful candidates typically bring:

• Significant HOA, community association, property management, hospitality, or related leadership experience
• Experience leading teams, departments, or large-scale community operations
• Strong financial acumen, including budgeting and reserve planning
• Exceptional communication and executive presence
• Proven ability to build relationships with Boards, homeowners, vendors, and team members
• Experience managing large-scale projects, community initiatives, or complex operations
• Professional certifications such as CMCA, AMS, PCAM, or equivalent experience are highly valued

The Difference You Can Make

As a General Manager, you won't simply oversee operations—you'll help shape the vision, culture, and success of a community. You'll influence key decisions, mentor future leaders, and create environments where residents and teams thrive.

Ready to Lead?

We are actively building our leadership pipeline for current and future General Manager opportunities throughout California.

If you're looking for a company that values strong leadership, supports professional growth, and provides opportunities to make a lasting impact, we encourage you to apply.

Take the next step in your leadership career and join a team committed to excellence.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.