HOA Compliance Driver & Field Inspector

Spectrum Association Management, Inc.; Plano (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

In-house education

Mentors and training

Autonomy to work independently

Company Fleet Car Provided

5 weeks PTO

11 Annual Holidays

Medical, Dental, Vision, 401k

Free in-house medical clinic

Well-structured career path

Mileage reimbursement for personal car

Job summary

Spectrum Association Management, Inc. in Plano, TX seeks a Compliance Driver to regularly drive to communities and inspect for homeowner non-compliance. You may use a company vehicle or your own vehicle with mileage reimbursement.

Responsibilities include resolving conflicts, guiding homeowners on compliance issues, and continual learning through Spectrum’s training programs. No prior industry experience is required, but reliability and initiative are valued.

Qualifications

• Must be computer literate and familiar with Microsoft Word and Excel.
• Understand how to enter data into databases and iPads.
• No prior industry experience required, but initiative and independence are valued.

Responsibilities

• Improve service by recommending improved processes and identifying new product and service applications.
• Work with homeowners regarding various issues involving compliance, and resolution of those issues.
• Respond to customer inquiries by first understanding the inquiry, then reviewing previous similar inquiries and responses, researching other information, assembling the information, forwarding the information to the customer, and verifying that the customer understands.
• Continually increase job knowledge by participating in educational opportunities, and read and understand governing documents of each homeowner’s association.
• Some of the properties we manage may require you to walk some areas of the property.
• If the vehicle provided for this role is not available to drive due to repairs or maintenance, you will need to be able to drive your personal vehicle during the whole time of the repairs/maintenance. Mileage reimbursement will be provided for the use of your personal vehicle.
• Some walking requirements for certain communities

Skills

Conflict resolution

Customer service

Organization

Time management

Problem solving

Clear communication

Tools

Microsoft Word

Excel

Databases & iPads

Job description

Spectrum Association Management, Inc. in Plano, TX seeks a Compliance Driver to regularly drive to communities and inspect for homeowner non-compliance. You may use a company vehicle or your own vehicle with mileage reimbursement.

Responsibilities include resolving conflicts, guiding homeowners on compliance issues, and continual learning through Spectrum’s training programs. No prior industry experience is required, but reliability and initiative are valued.