HOA Community Compliance & Patrol Officer

FirstService Residential; Winter Haven (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

free access to gym

swimming pools

Job summary

FirstService Residential is seeking a Community Service Officer in Florida to monitor covenants and respond to requests for assistance within the Poinciana Villages HOA. The role requires operating a marked vehicle and enforcing compliance while maintaining professionalism and clear written reporting.

You will check equipment at shift start, follow SOPs and state laws, and prepare concise reports. The position includes benefits and a 40-hour workweek.

Qualifications

• Be eligible to work in the United States.
• Possess high school diploma or a GED equivalent.
• Must have a valid Florida Class “E” Driver License and a clean Motor Vehicle Record.
• Have a working knowledge of English to speak over the radio and complete written reports.
• Possess solid communication and public relations skills.
• Be able to type accurately at a rate of 20 wpm.
• Knowledge of Microsoft Office.

Responsibilities

• Monitor and enforce the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria.
• Maintain professional conduct in appearance, speech, manner and actions while on duty.
• Check vehicles and equipment at the start of each shift and report deficiencies.
• Operate all actions per the department SOPs and APV policies.
• Submit legible, concise reports as required.
• Operate the vehicle in accordance with Florida motor vehicle laws.
• Observe all Federal, State, and County laws.
• Perform additional duties as required by department, company, and community needs.
• Monitor building and residential construction sites for adherence to criteria.
• Monitor and enforce the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria

Skills

Valid Florida Class E Driver License

High school diploma or GED

English language proficiency

Communication skills

Typing 20 wpm

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

FirstService Residential is seeking a Community Service Officer in Florida to monitor covenants and respond to requests for assistance within the Poinciana Villages HOA. The role requires operating a marked vehicle and enforcing compliance while maintaining professionalism and clear written reporting.

You will check equipment at shift start, follow SOPs and state laws, and prepare concise reports. The position includes benefits and a 40-hour workweek.