Community Service Officer

FirstService Residential; Winter Haven (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

free access to gym

swimming pools

Job summary

FirstService Residential is seeking a Community Service Officer in Florida to monitor covenants and respond to requests for assistance within the Poinciana Villages HOA. The role requires operating a marked vehicle and enforcing compliance while maintaining professionalism and clear written reporting.

You will check equipment at shift start, follow SOPs and state laws, and prepare concise reports. The position includes benefits and a 40-hour workweek.

Qualifications

• Be eligible to work in the United States.
• Possess high school diploma or a GED equivalent.
• Must have a valid Florida Class “E” Driver License and a clean Motor Vehicle Record.
• Have a working knowledge of English to speak over the radio and complete written reports.
• Possess solid communication and public relations skills.
• Be able to type accurately at a rate of 20 wpm.
• Knowledge of Microsoft Office.

Responsibilities

• Monitor and enforce the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria.
• Maintain professional conduct in appearance, speech, manner and actions while on duty.
• Check vehicles and equipment at the start of each shift and report deficiencies.
• Operate all actions per the department SOPs and APV policies.
• Submit legible, concise reports as required.
• Operate the vehicle in accordance with Florida motor vehicle laws.
• Observe all Federal, State, and County laws.
• Perform additional duties as required by department, company, and community needs.
• Monitor building and residential construction sites for adherence to criteria.
• Monitor and enforce the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria

Skills

Valid Florida Class E Driver License

High school diploma or GED

English language proficiency

Communication skills

Typing 20 wpm

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Job Overview: The Community Service Officer is responsible for monitoring adherence to the Poinciana Covenants and responds to requests for assistance with the area. On the property of the Homeowners Association of Poinciana Villages, the officer operates a marked property vehicle and monitors adherence to compliance.

Your Responsibilities

• Monitoring and enforcing the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria
• At all times while on duty conducts himself/herself in a professional manner. This applies to appearance, speech, manner and actions.
• At the beginning of each shift, check the vehicles and equipment to be used on shift (correcting any deficiencies and reporting any item that requires supervisory attention).
• Conduct all Community Service Officer Operations in accordance with the Standard Operating Procedures of the department and Personnel policies of the A.P.V.
• Submit legible, concise reports as required.
• Operate the vehicle in accordance with the Motor Vehicle Laws of the State of Florida at all times.
• Observe all Federal, State, County laws.
• Perform such additional duties and responsibilities as may be required by the needs of the department, the company and the Poinciana community.
• Monitor all building and/or residential construction sites for adherence to Criteria.
• Monitoring and enforcing the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria

Skills & Qualifications

• Be eligible to work in the United States.
• Possess high school diploma or a GED equivalent.
• Must have at least a valid Florida Class “E” Driver License and must have a clean Motor VehicleRecord.
• Have a working knowledge of the English language to include the ability to speak over the radio without comprehension difficulty by the other party and to complete written reports of a technical nature.
• Possess solid communication and public relations skills.
• Be able to type accurately at a rate of 20wpm.
• Knowledge of Microsoft Office.

Additional Information

• Schedule: Monday-Friday 8:00am – 5:00pm, 40 hours per week
• Property specific perks (free access to gym, swimming pools)

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$16.00 Hourly

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.