HOA Community Manager: Lead Resident Experience & Programs

ASSOCIATED ASSET MANAGEMENT; Southgate (MI); On-site; USD 52,000 - 78,000; Full time

Job summary

ASSOCIATED ASSET MANAGEMENT in Southgate, MI seeks a Community Manager to oversee HOA communities and deliver excellent customer service. You will interpret governing documents, coordinate with boards, vendors and residents, and manage budgets and reporting.

The role requires HOA experience, strong communication, and organizational skills in a fast-paced office environment. Valid driver’s license and local knowledge are preferred.

Qualifications

• High school diploma or better is required.
• 2 years full-time, paid experience in Community Manager/Property Manager with HOA focus and contract administration is preferred.
• Valid driver's license required.
• Excellent communication and customer service skills essential.
• Experience with governing documents enforcement recommended.
• Ability to coordinate meetings with boards and vendors.

Responsibilities

• Read and interpret CC&Rs, Master Deed, Bylaws, and Rules and Regulations.
• Interact with homeowners, vendors, and service providers to ensure quality service.
• Prepare newsletters, emails, and web updates about association activities.
• Solicit and negotiate contracts for vendors and services.
• Coordinate bid specs and work orders with vendors.
• Plan budgets and calendar events with Boards/Committees approval.
• Prepare monthly financial reports and resolve discrepancies with accounting.
• Prepare annual budgets and obtain data from providers.
• Attend and lead Board meetings as required.

Skills

Interpersonal skills

Time management

Attention to detail

HOA knowledge

Organization

Technology proficiency

Education

High School or better

Tools

MS Office

Company database systems

Job description

ASSOCIATED ASSET MANAGEMENT in Southgate, MI seeks a Community Manager to oversee HOA communities and deliver excellent customer service. You will interpret governing documents, coordinate with boards, vendors and residents, and manage budgets and reporting.

The role requires HOA experience, strong communication, and organizational skills in a fast-paced office environment. Valid driver’s license and local knowledge are preferred.