HOA Community Experience Manager

AMG | Association Management; Garland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Wellness program

FSAs

401k with company match

Paid time off

Paid parental leave

Training and education support

Employee Assistance Program

Disability insurance

Life insurance

Pet insurance

Job summary

Alamo Management Group is a local HOA management company focused on delivering outstanding customer experience. The role emphasizes customer service, communication, and professional growth within a community-focused environment.

Responsibilities include managing multiple communities, coordinating with the Board of Directors, overseeing vendors, drafting documents, and maintaining community records. Strong organizational and interpersonal skills are essential.

Qualifications

• Education: High school or equivalent.
• Experience: Customer service - 3 years.
• License/Certification: Driver's License.

Responsibilities

• Manage a portfolio of 2,500–3,000 homes.
• Work with the Board of Directors (BOD) for decisions and meetings.
• Manage vendors and ensure contract obligations are met.
• Prepare RFIs/RFPs and perform site inspections.
• Draft and maintain community records and newsletters.
• Handle portal updates and Eblast communications.
• Lead BOD meetings with notices, agendas, and minutes.
• Enforce HOA rules and regulations.

Skills

Customer service

Vendor management

Project management

Public speaking

Budgeting

Conflict resolution

Education

High school or equivalent

Job description

Alamo Management Group is a local HOA management company focused on delivering outstanding customer experience. The role emphasizes customer service, communication, and professional growth within a community-focused environment.

Responsibilities include managing multiple communities, coordinating with the Board of Directors, overseeing vendors, drafting documents, and maintaining community records. Strong organizational and interpersonal skills are essential.