Community Experience Manager — HOA & Vendor Relations

ccmcnet; Garland (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision

Wellness program

401k contributions

Paid time off

Parental leave

Training and educational assistance

Employee Assistance Program

Disability, life, and pet insurance

Caring team culture

Job summary

Alamo Management Group in Texas is seeking an experienced HOA Community Manager to oversee a portfolio of 2,500–3,000 homes. You will work directly with the Board of Directors, advise on decisions, attend meetings, and implement approved processes.

Responsibilities include vendor management, RFQ design, site inspections, recordkeeping, updating portals and newsletters, and enforcing community rules. The role emphasizes strong customer service, conflict resolution, and the ability to work

Qualifications

• Education: High school diploma or equivalent.
• Experience: Customer service 3 years.
• License/Certification: Driver's License.

Responsibilities

• Manage a portfolio of 2,500–3,000 homes.
• Advise and attend BOD meetings; implement decisions.
• Oversee all vendors and contractual obligations.
• Prepare RFQs and perform site inspections.
• Draft and maintain community records; organize files.
• Update portals and send monthly newsletters.
• Handle E-blasts for communities; enforce rules.
• Draft and enforce HOA rules and regulations.
• Oversee financial matters including fee collection.

Skills

Customer service

Vendor management

Project management

Public speaking

Budgeting

Conflict resolution

Independent work

Education

High School or equivalent

Job description

Alamo Management Group in Texas is seeking an experienced HOA Community Manager to oversee a portfolio of 2,500–3,000 homes. You will work directly with the Board of Directors, advise on decisions, attend meetings, and implement approved processes.

Responsibilities include vendor management, RFQ design, site inspections, recordkeeping, updating portals and newsletters, and enforcing community rules. The role emphasizes strong customer service, conflict resolution, and the ability to work