HMIS Support Specialist

University of Nebraska – Lincoln; Lincoln (NE); On-site; USD 27,000 - 39,000; Full time

Job summary

The University of Nebraska–Lincoln, CCFL, is seeking an HMIS Support Specialist to ensure the Homeless Management Information System runs reliably across the NHAP, City of Lincoln CoC, and Nebraska Balance of State CoC.

This role supports data entry, training, and user assistance to meet program requirements.

Qualifications

• Bachelor’s degree and at least one year of experience with HMIS case management software.
• Demonstrated ability to work collaboratively with team members and external partners.
• Strong attention to detail and ability to handle confidential and sensitive information.

Responsibilities

• Provide HMIS system support across NHAP, CoC, and related programs.
• Assist with user account setup and access readiness; troubleshoot system and user questions.
• Support Moodle-based training and onboarding for HMIS users.

Skills

Attention to detail

Collaborative teamwork

Education

Bachelor’s degree

Tools

HMIS Clarity

BitFocus Clarity HMIS

Looker

Snowflake

Excel

Job description

HMIS Support Specialist

Position Information

EEO Statement | The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination.

Working Title | HMIS Support Specialist

Department | Ctr on Children Families & the Law-1082

Requisition Number | S_260768

Posting Open Date | 09/22/2026

Application Review Date | 09/30/2026

Open Until Filled | Yes

Description of Work

Within the collaborative framework of the UNL-CCFL Community Services Team—which includes the Senior Project Director, HMIS Senior Manager, and HMIS System Administrators—the HMIS Support Specialist provides critical support to the ongoing functionality, reliability, and effectiveness of the Homeless Management Information System (HMIS) across the Nebraska Homeless Assistance Program (NHAP), the City of Lincoln CoC, and the Nebraska Balance of State CoC. This position supports the day-to-day use of HMIS by helping ensure users have the tools, training, and technical assistance needed to enter accurate data, follow established workflows, and meet program and funding requirements.

Working under the direction and guidance of the HMIS Senior Manager, the HMIS Support Specialist assists with three key areas of work: HMIS System Support, HMIS Coordinated Entry Support, and HMIS Training Support. Responsibilities include supporting HMIS system operations, assisting with user account setup and access readiness, helping troubleshoot system and user questions, supporting Moodle-based training and onboarding, reviewing data for accuracy and compliance, and assisting with Coordinated Entry activities, including referrals, community queues, and related reporting needs. The position serves as a responsive and service-oriented point of support for HMIS users and community partners while escalating complex system, policy, or implementation matters to the HMIS Senior Manager for guidance and final direction.

This position is not eligible for work authorization sponsorship.

CCFL is an interdisciplinary research and training center at UNL. CCFL was founded in 1987 to serve as a home for research and public service on child and family policy issues. The CCFL Mission is: Help the Helpers by providing an interdisciplinary and collaborative approach to improve systems and outcomes for children and families.

The Community Services Division at CCFL provides a range of services including planning, research, evaluation, and system and program development. A major focus within Community Services is housing and homelessness. https://ccfl.unl.edu/community-services-division/

Minimum Required Qualifications

Bachelor’s degree plus one year experience working with a HMIS case management software; Additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis. Demonstrated ability to work collaboratively with team members and external partners. Strong attention to details with the ability to work with confidential and sensitive information.

Preferred Qualifications

One year of experience as a licensed user of an HMIS implementation using Clarity or similar software. One year experience with the BitFocus Clarity HMIS software. Experience working with the Homeless Coordinated Entry System. Knowledge in data management, data analysis, and reporting concepts using excel, Looker, Snowflake, or other similar data/reporting software.

Pre-Placement Driving Record Review Required | No

Physical Required | No

Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No

Criminal History Background Check Required | Yes

Posted Salary | $24.038/hr minimum

For questions or accommodations related to this position contact | Ciara Orr 402-472-3479

Job Category (old) | Office/Service

Job Type | Full-Time

Work Location (City, State) | Lincoln, NE

Position funded by grant or other form of temporary funding? | Yes

Supplemental Questions

1. * Please detail your experience working with a HMIS case management software, including years of experience. (Open Ended Question)
2. * Please describe your attention to details and ability to work with confidential and sensitive information. (Open Ended Question)
3. * Please detail your ability to work collaboratively with team members and external partners. (Open Ended Question)

Required Documents

1. Resume
2. Cover Letter
3. List of References