HMIS Support Specialist

University of Nebraska–Lincoln; Lincoln (NE); On-site; USD 52,000 - 70,000; Full time

Job summary

The HMIS Support Specialist in the CCFL Community Services Team at the University of Nebraska–Lincoln provides critical support to the HMIS across NHAP, City of Lincoln CoC, and the Nebraska Balance of State CoC. You ensure data accuracy and assist with training, access readiness, and problem resolution.

Under the HMIS Senior Manager, you’ll help with system operations, troubleshoot user questions, support Moodle-based training, review data for compliance, and contribute to Coordinated Entry

Qualifications

• Bachelor’s degree plus one year experience with a HMIS case management software
• Demonstrated ability to work collaboratively with team members and external partners
• Strong attention to details with the ability to handle confidential information

Responsibilities

• Support HMIS system operations and user access readiness
• Assist with Coordinated Entry activities, referrals, and reporting needs
• Review data for accuracy and compliance and support HMIS training

Skills

HMIS software

Collaboration

Attention to detail

Teamwork

Education

Bachelor’s degree

Tools

BitFocus Clarity HMIS

Clarity HMIS software

Job description

University of Nebraska-Lincoln Employment Website

Position Information

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination .

Working Title

Working Title HMIS Support Specialist

Department

Department Ctr on Children Families & the Law-1082

Requisition Number

Requisition Number S_260768

Posting Open Date

09/22/2026

Application Review Date

09/30/2026

Posting Close Date

Open Until Filled Yes

Description of Work

Within the collaborative framework of the UNL–CCFL Community Services Team—which includes the Senior Project Director, HMIS Senior Manager, and HMIS System Administrators—the HMIS Support Specialist provides critical support to the ongoing functionality, reliability, and effectiveness of the Homeless Management Information System ( HMIS ) across the Nebraska Homeless Assistance Program ( NHAP ), the City of Lincoln CoC, and the Nebraska Balance of State CoC. This position supports the day-to-day use of HMIS by helping ensure users have the tools, training, and technical assistance needed to enter accurate data, follow established workflows, and meet program and funding requirements.

Working under the direction and guidance of the HMIS Senior Manager, the HMIS Support Specialist assists with three key areas of work: HMIS System Support, HMIS Coordinated Entry Support, and HMIS Training Support. Responsibilities include supporting HMIS system operations, assisting with user account setup and access readiness, helping troubleshoot system and user questions, supporting Moodle-based training and onboarding, reviewing data for accuracy and compliance, and assisting with Coordinated Entry activities, including referrals, community queues, and related reporting needs. The position serves as a responsive and service-oriented point of support for HMIS users and community partners while escalating complex system, policy, or implementation matters to the HMIS Senior Manager for guidance and final direction.

This position is not eligible for work authorization sponsorship.

CCFL Overview

CCFL is an interdisciplinary research and training center at UNL . CCFL was founded in 1987 to serve as a home for research and public service on child and family policy issues. The CCFL Mission is: Help the Helpers by providing an interdisciplinary and collaborative approach to improve systems and outcomes for children and families.

The Community Services Division at CCFL provides a range of services including planning, research, evaluation, and system and program development. A major focus within Community Services is housing and homelessness.

https://ccfl.unl.edu/community-services-division/

Minimum Required Qualifications

• Bachelor’s degree plus one year experience working with a HMIS case management software; Additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis.
• Demonstrated ability to work collaboratively with team members and external partners.
• Strong attention to details with the ability to work with confidential and sensitive information.

Preferred Qualifications

• One year of experience as a licensed user of an HMIS implementation using Clarity or similar software.
• One year experience with the BitFocus Clarity HMIS software.
• Experience working with the Homeless Coordinated Entry System.
• Knowledge in data management, data analysis, and reporting concepts using excel, Looker, Snowflake, or other similar data/reporting software.

Pre-Placement Driving Record Review Required

Pre-Placement Driving Record Review Required No

Physical Required

Physical Required No

Commercial Driver’s License (CDL)

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

Criminal History Background Check Required

Criminal History Background Check Required Yes

Job Type

Full-Time

Work Location (City, State)

Lincoln, NE

Position funded by grant or other form of temporary funding?

Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please detail your experience working with a HMIS case management software, including years of experience.

  (Open Ended Question)

• * Please describe your attention to details and ability to work with confidential and sensitive information.

  (Open Ended Question)

• * Please detail your ability to work collaboratively with team members and external partners.

  (Open Ended Question)