HME Customer Support & Sales Specialist

Providence; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Home Services Oregon is seeking a Customer Support/HME Sales Representative to resolve service orders and help customers select the right Home Medical Equipment and accessories to improve quality of life.

The role supports Providence HME satellite sales facilities and involves driving to customer locations when needed, with compliance to state laws and background checks. Join a patient-focused team that values commitment, respect, and service excellence.

Qualifications

• 1 year Customer service experience in health care.
• Criminal background check required per policy.
• Driving may be necessary and proof of license/auto insurance may be requested.
• Associate's degree preferred.
• 2 years Home medical equipment experience preferred.

Responsibilities

• Perform service order resolution on Providence HME satellite accounts.
• Assist customers in finding and purchasing Home Medical Equipment and accessories.
• Sales occur at Providence HME satellite or Halsey branch locations.

Skills

Customer service

Driving

Education

Associate's Degree

Tools

Insurance verification

Medical terminology

CPT/ICD-9 coding

Job description

Providence Home Services Oregon is seeking a Customer Support/HME Sales Representative to resolve service orders and help customers select the right Home Medical Equipment and accessories to improve quality of life.

The role supports Providence HME satellite sales facilities and involves driving to customer locations when needed, with compliance to state laws and background checks. Join a patient-focused team that values commitment, respect, and service excellence.