Hive Operations Technician

Beewise; San Ramon (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading agri-tech firm in San Ramon, California is seeking a Hive Operations Technician. You will monitor alerts from robotic hives and use the Technician App for managing and processing case alerts. The ideal candidate will have some experience in operations, strong attention to detail, and a technical mindset. This full-time position offers an exciting opportunity in a rapidly growing field.

Qualifications

• 1-3 years of experience in operations or administrative support.
• Strong attention to detail and consistency in following processes.
• Comfortable working with dashboards and ticketing systems.

Responsibilities

• Receive and manage case alerts from robotic hives.
• Use the Technician App to process camera feeds and adjust machine axes.
• Follow structured workflows and maintain accuracy.

Skills

Attention to detail

Communication skills (English)

Technical mindset

Troubleshooting

Experience with dashboards

Tools

Zendesk

Jira

Job description

Base pay range

$65,000.00/yr - $75,000.00/yr

About Beewise

At Beewise, we develop and operate autonomous robotic beehives that actively protect and support bee colonies — enabling sustainable pollination and revolutionizing agri‑tech. We combine robotics, AI, and environmental tech to bring precision to the heart of nature. Our operations are expanding rapidly in the U.S., and we’re building a growing support team to ensure continuous monitoring, service, and performance across our hive network. This is an exciting time to join a developing operation with global impact, where your contributions shape real‑world results.

About the Role

We’re looking for a Hive Operations Technician to join our Network Operations Center (NOC) team. In this role, you’ll monitor and process case alerts from our robotic hives, ensuring cases are closed quickly and accurately using the Technician App. This is primarily an operations role — task‑focused and detail‑driven — and is ideal for someone early in their career who enjoys following structured workflows, working with dashboards, and supporting a high‑tech mission in a steady, consistent way. Much of the work involves using our technician app — reviewing camera feeds inside the hives, moving machine axes, and interacting with the system. While the role is mainly in‑office, there may be occasional opportunities to join the field team for hands‑on efforts, so being open to occasional fieldwork is a plus. 📍This position is based in our San Ramon, California office

What You’ll Do

• Receive and manage case alerts from robotic hives
• Use the Technician App to process camera feeds, adjust machine axes, and interact with the system
• Follow structured workflows and maintain accuracy and consistency
• Support the NOC team through ticketing systems and dashboards
• Occasionally participate in field work as needed

What We’re Looking For

• 1–3 years of experience in operations, administrative support, case handling, or dispatch coordination
• Strong attention to detail and consistency in following processes
• Good written and verbal communication skills (English)
• Comfortable working with dashboards, ticketing systems, or workflow tools
• Enjoys working in a screen‑based environment and has a technical/gamer mindset
• Self‑motivated, reliable, and has strong follow‑through
• Flexible to adjust hours when needed to align with field operations
• Open to occasional fieldwork to support team efforts
• Experience in agri‑tech, robotics, IoT, or beekeeping is a plus
• Experience in technical support, NOC, or remote operations (1–2 years)
• Strong troubleshooting mindset and confidence in interpreting system alerts
• Proficiency with ticketing systems and live dashboards (e.g., Zendesk, Jira, proprietary tools)
• Basic understanding of embedded systems or telemetry
• Experience coordinating field and dispatch operations
• Will work closely with U.S. and Israel‑based teams in a dynamic, scaling international environment

Seniority level

Associate

Employment type

Full‑time

Job function

Information Technology

Industries

Farming, Agriculture, Construction, Mining Machinery Manufacturing, and Software Development