HIV Care Case Manager — Ryan White Program (Hybrid)

Legacy Community Health; Houston (TX); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life Ins.

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company M​

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at-L

Travel Insurance & Pet Insurance

Subsidized Gym Membership

And much more!

Job summary

Legacy Community Health in Houston seeks a Ryan White Medical Case Manager to deliver psychosocial services to HIV+ patients under Legacy providers. You will link patients to care, support adherence, and provide compassionate case management and advocacy.

The role requires coordination with medical and social services, maintaining EHRS records, and traveling between Legacy locations as needed to ensure comprehensive patient support. Bilingual in English/Spanish preferred.

Qualifications

• High school diploma or equivalent not required here but listed as minimum qualifications? (see HTML)
• One year of case management experience with people living with HIV and/or persons with a history of mental illness, homelessness, or chemical dependence is required.
• All licensed professionals must maintain their professional licenses as defined by their respective Texas licensing boards.
• A degree in health, human, or education services is strongly preferred.
• Excellent communication and customer service skills.
• Working knowledge of community resources and treatment issues related to HIV.
• Ability to manage multiple deadlines and prioritize.
• Demonstrated competency with an EHRS system.
• Ability to multitask in a fast-paced environment.
• Above average organizational skills.
• Strong typing and computer skills.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Identify and screen HIV+ individuals referred by Legacy providers with social service needs.
• Provide information, referrals, and assistance with linkage to medical, psychosocial, and basic needs services.
• Advocate on behalf of clients to reduce service gaps and barriers.
• Assist patients who have disengaged from care in reconnecting with medical services.
• Comply with care standards, including DSHS Texas HIV Management Standards.
• Complete Comprehensive Assessments and Individualized Care Plans according to program standards.
• Maintain documentation and paperwork as required for program compliance.
• Participate in training and community meetings as necessary.
• Monitor the quality of services through regular evaluations with peers and supervisors.
• Document services provided in EHRS client records within 72 hours.
• Engage in Legacy's Performance Improvement and Quality Assurance Program.
• Respect and uphold the dignity of all patients, families, visitors, and team members.
• Collaborate effectively and foster positive working relationships within our team.
• Travel between locations as needed to fulfill responsibilities.

Skills

Excellent communication

Customer service

Bilingual English/Spanish

Education

Health/human/education services degree

Tools

EHRS system

Job description

Legacy Community Health in Houston seeks a Ryan White Medical Case Manager to deliver psychosocial services to HIV+ patients under Legacy providers. You will link patients to care, support adherence, and provide compassionate case management and advocacy.

The role requires coordination with medical and social services, maintaining EHRS records, and traveling between Legacy locations as needed to ensure comprehensive patient support. Bilingual in English/Spanish preferred.