Bellperson: Luxury Guest Concierge & Luggage Help

Davidson Hospitality Group; Spokane (WA); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Medical Coverage

Dental Coverage

Vision Coverage

Teledoc

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane, WA is hiring a Bellperson to deliver warm, efficient guest service and assist with luggage and information about local attractions. Join a historic flagship property within the Davidson Hospitality Group family.

As a Bellperson you will escort guests to rooms, coordinate deliveries, and help create memorable stays while representing a renowned hospitality brand known for exceptional guest experiences.

Qualifications

• One year prior guest services/bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Guest Services

Bell Experience

English Fluency

Customer Service

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane, WA is hiring a Bellperson to deliver warm, efficient guest service and assist with luggage and information about local attractions. Join a historic flagship property within the Davidson Hospitality Group family.

As a Bellperson you will escort guests to rooms, coordinate deliveries, and help create memorable stays while representing a renowned hospitality brand known for exceptional guest experiences.