Histology Lab Leader - People, Process & Quality

UPMC; Harrisburg (Dauphin County); On-site; USD 85,000 - 110,000; Full time

Job summary

UPMC seeks a Histology Supervisor to oversee Histology and Immunohistochemistry laboratories, directing personnel and workflows to deliver timely, accurate results. You will ensure regulatory compliance with licensing and CAP standards, coach staff, and align operations with the Medical Director and UPMC health system.

Collaboration with pathologists and departments is essential. The role emphasizes training, performance evaluation, QA participation, and development of procedures to maintain a

Responsibilities

• Recruit, interview and select personnel for roles within the laboratory.
• Ensure staff is treated fairly.
• Participate in the development and implementation of procedures and provide input to the goals and policies of the laboratory.
• Act as liaison to other departments.
• Ensure the laboratory meets regulatory guidelines, including licensing and CAP requirements.
• Provide feedback to pathologists and other customers.
• Ensure compliance with the UPMC philosophy and mission of service excellence.
• Ensure that new employees are properly trained and oriented.
• Monitor actions of staff; coach and generate disciplinary action when appropriate.
• Participate in committees, specialty work groups and task forces as appropriate.
• Create and maintain a customer-oriented and service excellence environment.
• Provide technical advice and direction to laboratory personnel concerning complex/ sensitive tests and problems.
• Define issues and problems in operations. Identify solutions and justify recommended solutions.
• Prepare work schedules and define rotational workflow duties of laboratory staff.
• Coach and advise employees on their performance.
• Delegate tasks as appropriate and coordinate efforts to meet goals.
• Monitor productivity of labs based on information provided by Management Reporting System.
• Provide a safe work environment.
• Ensure staff adherence to UPMC and laboratory policies.
• Participate in QA activities; Identify issues that require focused QI team initiative.
• Provide employee performance evaluations.
• Pursue a program of self-development
• Maintain and update procedure manuals.
• Assure a highly professional and motivated staff that supports a service management. environment through the selection, development, direction and evaluation of subordinate personnel.
• Assess laboratory operations and help to develop plans to improve the department's effectiveness and service.
• Arbitrate disputes between staff members.
• Remain abreast of developments in the field of management and laboratory science.

Job description

UPMC seeks a Histology Supervisor to oversee Histology and Immunohistochemistry laboratories, directing personnel and workflows to deliver timely, accurate results. You will ensure regulatory compliance with licensing and CAP standards, coach staff, and align operations with the Medical Director and UPMC health system.

Collaboration with pathologists and departments is essential. The role emphasizes training, performance evaluation, QA participation, and development of procedures to maintain a