[Hiring] Healthcare Customer Service Representative @Integrated Dermatology

Integrated Dermatology; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading national dermatology practice is seeking a Healthcare Customer Service Representative to join their team remotely. This full-time role involves assisting patients with inbound inquiries, processing payments, and ensuring high-quality service in a dynamic environment. The ideal candidate will possess healthcare experience and strong communication skills, contributing to the success of partner dermatologists while enjoying comprehensive benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

Holidays and PTO

Qualifications

• Must know how to interpret and explain EOB's.
• Healthcare experience is required.
• Self-managed with keen attention to detail.

Responsibilities

• Answer 40-50 inbound calls per day.
• Take payments and update demographics.
• Provide claim status and explain copays/deductibles.

Skills

Excellent written communication skills

Polite phone etiquette

Problem solving skills

Keen attention to detail

Ability to simultaneously use multiple programs

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Jun 23, 2025 - Integrated Dermatology is hiring a remote Healthcare Customer Service Representative. Location: USA.

Company Description

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID reflects its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Job Description

• Answer 40-50 inbound calls per day.
• Take payments.
• Update demographics
• Provide claim status.
• Explain copays/deductibles.

Qualifications

• Must know how to interpret and explain EOB's
• Excellent written communication skills
• Polite phone etiquette
• Problem solving skills
• Proficient in Microsoft Excel (Microsoft Office Suite)
• Self-Managed
• Keen attention to detail
• Healthcare experience
• Ability to simultaneously use multiple programs.

Additional Information

Job Type:

• Full-time – Monday through Friday, 9am – 5:30pm
• #LI- Remote

Experience:

• Customer Service experience within the healthcare industry (Required)
• Ability to interpret/explain an EOB

Education:

• High school diploma or equivalent is required.

*We offer medical, dental, and vision benefits as well as holidays and PTO!*

Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.