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Healthcare Customer Service Representative

Integrated Dermatology

Boca Raton (FL)

Remote

USD 35,000 - 45,000

Full time

Yesterday

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Job summary

Integrated Dermatology is seeking a Healthcare Customer Service Representative to handle a high volume of inbound calls, process payments, and assist with patient inquiries. This is a full-time remote position where attention to detail and effective communication is essential. Candidates must have a high school diploma and customer service experience in the healthcare sector.

Benefits

Medical, dental, and vision benefits

Holidays and PTO

Qualifications

Customer service experience within the healthcare industry is required.
Must know how to interpret and explain EOB's.
Ability to simultaneously use multiple programs.

Responsibilities

Answer 40-50 inbound calls per day.
Take payments and update demographics.
Explain copays/deductibles.

Skills

Problem solving skills

Polite phone etiquette

Excellent written communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Excel

Healthcare Customer Service Representative

Company Description

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID reflects its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Answer 40-50 inbound calls per day.
Take payments.
Update demographics
Provide claim status.
Explain copays/deductibles.

Qualifications

Must know how to interpret and explain EOB's
Excellent written communication skills
Polite phone etiquette
Problem solving skills
Proficient in Microsoft Excel (Microsoft Office Suite)
Self-Managed
Keen attention to detail
Healthcare experience
Ability to simultaneously use multiple programs.

Additional Information

Job Type:

Full-time – Monday through Friday, 9am – 5:30pm
Remote

Experience

Customer Service experience within the healthcare industry (Required)
Ability to interpret/explain an EOB

Education

High school diploma or equivalent is required.
We offer medical, dental, and vision benefits as well as holidays and PTO!*

Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Medical Practices

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