HIPAA & Release of Information Coordinator

Covenant Health; Knoxville (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Covenant Health is seeking a Coordinator Information Release to manage Release of Health Information for public, attorneys, insurers, law enforcement and federal agencies. Responsibilities include HIPAA education, subpoena assessment, and notary licensing, with focus on accuracy and compliance.

The role requires coordinating with HIM staff, maintaining databases, processing invoices, and safeguarding patient privacy in a fast-paced healthcare environment.

Qualifications

• HIPAA rules and Covenant Health policies knowledge.
• Typing speed of at least 25 words per minute.
• Strong organizational and decision-making skills.

Responsibilities

• Assists with supervising and evaluating HIM Associates.
• Serves as initial contact between ancillary departments and HIM/Privacy officer in identifying and troubleshooting Release of Information issues and questions.
• Maintains confidentiality on all patient health information.
• Serves as primary trainer for HIPAA for HIM associates.
• Assesses subpoenas and court orders upon receipt and responds appropriately and timely.
• Compares billing data with outgoing charts to ensure all ADRs, CERTS and PRO requests are met and documented for CMS contractors.
• Must obtain, and remain eligible to hold, a State of Tennessee Notary Public.
• Processes invoices for copying charges in a timely manner.
• Must handle cash and checks and do reconciliations of transactions.
• Assesses supply needs and places orders for same.
• Maintains and updates applicable databases, tracks all release of information, produces reports of same.
• Monitors and trends revenue and expenses and assists in projecting future revenue estimates for ROI service budgeting.
• Performs other related duties as assigned.

Skills

HIPAA compliance

Customer service

Attention to detail

Communication skills

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Covenant Health is seeking a Coordinator Information Release to manage Release of Health Information for public, attorneys, insurers, law enforcement and federal agencies. Responsibilities include HIPAA education, subpoena assessment, and notary licensing, with focus on accuracy and compliance.

The role requires coordinating with HIM staff, maintaining databases, processing invoices, and safeguarding patient privacy in a fast-paced healthcare environment.