HIPAA Records & Compliance Specialist

Ally Medical Management LLC; Austin (TX); Presencial; USD 42 000 - 66 000; Tempo integral

Resumo da oferta

Ally Medical Management LLC in Austin, TX seeks a Medical Records & Compliance Specialist to own intake, classification, and end-to-end processing of patient and continuation-of-care records requests. You verify patient identity, handle HIPAA-compliant releases, and track every item through completion in the HIPAA tracking system within the Compliance department.

This role supports HIPAA compliance monitoring, maintains policies, assists training on authorization requirements, and

Qualificações

• +Must have knowledge of HIPAA privacy and release-of-information requirements.
• +Demonstrated high-volume request management with accuracy.
• +Strong written and verbal communication with patients, facilities and internal teams.
• +Experience with ROI platforms and ticketing/workflow systems preferred.

Responsabilidades

• Monitor the dedicated medical records fax, phone line, and email inbox.
• Own the intake and classification of all requests across every channel, determining the appropriate workflow.
• Identify and forward requests that fall outside the continuation-of-care scope to the RCM team’s billing/payer workflow.
• Track every request through to completion, ensuring releases are processed within turnaround-time standards.
• Serve as the dedicated owner of all patient and continuation-of-care medical records requests, plus requests from state boards or county agencies.
• Follow up with patients, facilities, or requestors to obtain missing information.
• Flag requests approaching or past the turnaround-time threshold.
• Support HIPAA compliance monitoring and periodic audits of the medical records request log.
• Assist in maintaining/updating policies and procedures related to medical records.
• Support staff training on HIPAA authorization requirements and records-request handling.
• Participate in compliance reporting and responses to inquiries or audits.
• Take on additional compliance department projects as assigned.

Conhecimentos

HIPAA privacy & ROI requirements

Attention to detail

Clear written/verbal communication

Familiarity with ROI platforms

Formação académica

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Ferramentas

ROI platforms

Ticketing/workflow systems

Descrição da oferta de emprego

Ally Medical Management LLC in Austin, TX seeks a Medical Records & Compliance Specialist to own intake, classification, and end-to-end processing of patient and continuation-of-care records requests. You verify patient identity, handle HIPAA-compliant releases, and track every item through completion in the HIPAA tracking system within the Compliance department.

This role supports HIPAA compliance monitoring, maintains policies, assists training on authorization requirements, and